Customer Testimonials
The most excellent service from a great bunch of people!
Trek products seem to be a good mix of quality & value for money.
Steve in the Ballarat store was excellent.
Products seem to be of a good quality and the staff in the store are so easy to deal with
Appreciate time taken to look over bike and talk me through issues.
Always so welcoming
Work is completed to a high standard
Really knowledgeable
Customer service was amazing, very friendly and great advice.
Best in Ballarat
staff so helpful and friendly, delivered bike on time as promised
Great service, advice and recommendations.
Thanks
I had a great experience with my recent bike purchase at Cyclescape. Ben and the team were excellent.
Great service. Experienced team. Great advice. Great range of products in store.
Super helpful, good advice
Excellent staff, and easy process for buying bike.
Great customer service and advice. I knew nothing about what I needed and I was taken care of and ended up with a great quality bike that suits my needs
Expert advice and high quality service on bikes is provided. The staff are great. I feel very confident in trusting Cyclescape to work on my bikes.
Nice bike - Friendly service
This is the third bike I've bought from cyclescape and everytime the service has been excellent
Love the Trek bikes and Bontrager products
Friendly and amazing customer service, cannot thank Cyclescape enough for all their help.
Always friendly and informative service that's not trying to sell you items you don't want or need. From an online purchase point of view I experienced good communication throughout the whole process. The products on offer are of good quality.
Great service
Extremely helpful and knowledgeable
Friendly helpfull service, range of products, knowledgeable service
Ben at Bendigo is cool.
Service was very much catered to you as an individual. By far the best bike shop I have come across. Which I lived closer
Good quality and reasonably priced. Staff are always amazing
Always experience great service from the Cyclescape team led by Ben.
Friendly greeting, listen to my request for service to my bike, booked it in for a specific date. Completed the work on the chosen date and added by cleaning the bike. Notified me by message to my phone. . All good, well run business.
N
Came in with a puncture and attention was immediate and done with a smile. I was back on the road very quickly together with useful advice which was all appreciated.
First name removed

The staff are friendly and helpful, know what they're talking about. For any queries or problems with my bike I know I can contact them for help.