Customer Testimonials
The staff talk in language that I understand as I am an older cyclist.
Staff are always true to their word.
Value your service highly. Always welcoming, always keen to assist.
Always great service from Phil. Excellent product knowledge and very reasonable prices. I would highly recommend this business to all cyclists.
First name removed
Great service, reliable, quick - really appreacited it (bike collected yesturday), repaired rim etc Thank you! First name removed
Super friendly and really great customer service!
great servicing
Great natured team, helpful and know their stuff
Friendly service with nobody pushing a sale. Helpful with the set up etc.
The best
Staff are very friendly and approachable, The mechanic is very knowledgeable and friendly to customer. you did a great job!
Customer friendly - sound knowledge, accommodating
Excellent & friendly service
Friendly staff and timely service
Very helpful and knowledgeable.
Had what I needed in stock, lower than the advertised price.
Friendly prompt service
Matt filling my mtb tyre with spoof.
Great price friendly and professional service
Always friendly and helpful and nothing is too much trouble and no questions are too stupid lol. Trek e mtbs have changed my life.
The dude with the beard has a tight booty. The older gentleman was just walking around saying "KIS KIS" ...but I found it kind of hot. The guy with the beard looks much, much younger than the owner.
Friendly service and clear communication. SMS notifications of completed service is helpful.
Very quick to repair bike faults
Give handy advice
Pleasant to deal with
Love the dog
Friendly and professional
The quality of the products you stock
The great customer service and professional repairs
The customer service 👌
Lovely chatty staff.
Great Brand of bikes. Fantastic knowledge and service
Able to get a fairly accurate quote before starting work so no surprise on pickup
Friendly, helpful, respectful and professional service. Thank you very much!
Phil is an absolute delight to deal with. His workmanship is second to none. Couldn’t be happier with the works carried out on the Surley. And a very reasonable price also.
Staff were so friendly and knowledgeable and certainly went over and above to make sure we had the perfect bike and accessories in time for our son’s birthday. Shopping at Cyclescape Ballarat was a wonderful experience, and we would definitely recommend them.