Customer Testimonials

A variety of quality bikes and accessories, competitive prices and knowledgeable and friendly staff.

knowledgable and friendly staff

Friendly and very helpful!

Sales and tech teams are informed and easy to work with. Techs share insights without judgement on bike brand, fix, ride style. Keep good customer service and I’ll keep coming back.

Excellent products and staff always available to answer questions or provide advice.

Very helpful!

Great customer service!

Had what i needed and super friendly and helpful!!

Great service! They answered all me questions and helped me with a test ride.

Great staff and products!!

Super helpful and very honest about their recommendations of parts or what services are actually needed and not.

Friendly, knowledgeable staff was the best part of our visit. Selection (colors) was a bit limited in kids 24 inch bikes. We bought two, but only one color we wanted.

Friendly and efficient help!

Responsive staff. They repaired my recall on my bike in one visit.

Love how knowledgeable and kind are you to your customers helping and giving options without being pushy. Clearly explaining all the steps and pros and cons of different bikes. This was my second time purchasing a bike here and gladly will do it again.

Tom did an excellent job helping me yesterday. Would easily purchase again from freewheel.

Sales person was super helpful and they handled a very busy store very well. They gave people the time they needed without ignoring the customers who were waiting.

Very knowledgeable staff

Both store employees were very knowledgeable, friendly, and helpful.

The friendly staff explained all the needed spring tune up items. He was courteous & unlike other bike shops didn't make me feel bad nor swooped asking for a quote before repairs. Thank you for that kindness!

Tyson’ friendly service and knowledge

I really appreciated getting my crunched Domane back on the road so quickly after a run in with a pickup truck.

I purchased this bike at Freewheel eight years ago and have always had great service and support especially from Tysen and his crew in Eagan.

Friendly, prompt, helpful. Had the parts I needed!

The staff is knowledgeable and takes time to fully answer questions.

Great staff, trust Tyson Meyer for all of my bike upgrades and maintenance. The staff is always very helpful!

Personalized customer service. Some of the techs know me but even those that do not treat me as valued and important. This store has always taken my repairs and service very seriously and performed the services quickly.

Very friendly & informative. Great products too

The services are reasonable priced, the service is top notch. They know my bike and call most regulars by name.

Product selection and attentive service

Super friendly staff and they do a great job servicing bikes. They have a nice fleet too, if you're looking for a new bike.