Customer Testimonials

Prompt and knowledgeable staff!

Helpful and efficient.

Customer service great. Salesperson knowledgeable, very helpful, and low pressure.

Good inventory, friendly and helpful staff

Good people and service

Staff is a great group of guys who are always there to help and have a good conversation. This bike shop is low key and friendly. No ego at this shop.

Everyone’s friendly, helpful. Got a smoking deal on a new Trek.

The mechanics have taken an interest in my bike

I’m a big fan of Andrew at your Penn Ave location.

Your staff is so friendly and helpful.

The guys on the flooor take time to look at the bike without having to make an appointment. Always feel taken care if

I had my bike serviced here. Knowledgeable, prompt and got the job done correctly. Employees were all super friendly and made the experience stress free. Highly recommended !

Thanks for helping me yesterday. The trike's in the underground garage, and I've practiced on it. All seems to be going well. First name removed

Your staff is top notch. Keep up the great work.

knowledgeable staff

Friendly knowledgable staff! Helped me purchase the right bike for my daughter and then realized i was having issues getting it on my car carrier and sold me the right tool so we could get the bike home safely.

Super friendly, helpful. I appreciate you all every time I visit.

Knowledgable, friendly team that isn't trying to sell, just helping you find the right bike.

The staff is friendly and knowledgeable.

Great service. Helpful staff. Had what I needed in stock.

Great staff -- knowledgeable and informative -- staff is quick to rely on each other for information/support.
Great selection of e-bikes and every possible accessroy!

Friendly staff and friendly service and friendly customer service and helpful as always. Kevin where's my new free gifts ?

Good parts and service.

I had a great experience buying my new mountain bike through Mark at Freewheel, he was extremely knowledgeable and helped me fully understand my options!

Customer service is outstanding

Very helpful service and very friendly staff. My favorite LBS.

Personalized, straightforward service.

easy online ordering, was ready the next day for pick up. thanks

I will drive the extra mile to goto freewheel in Richfield! Awesome service and staff. Thanks Andrew!

Great service!