- Phone: 6128667540
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Customer Testimonials
I've been to many freewheel bike shops across the twin cities. This one and Eagan are the only two I will go to even though they are on the opposite side of the cities for me due to good workers.
I like how the two older guys at the Richfield location always take the time to answer any questions I have even when there’s no incentive for them to answer. Both super great and I always come back since they play 89.3 the current
Jamie and Andrew were very helpful and know a lot about bikes and accessories
Customer service and service individuals are very helpful and get the job done.
Had inner tube replaced. Prompt and friendly service, reasonably priced.
Your store consistently has the best customer service of any of the Freewheel bike stores I've been to. This isn't the closest to my house, but I enjoy interacting with your store for service/parts so I'll keep coming back.
I needed a freewheel tool and the Riverside store didn't have it so I drove down to Richfield. Everyone was nice, helpful, etc. And answered some mechanical questions. It's a nice store, not as big as Riverside but cozy and friendly.
Very helpful, seemed to want me back riding on the road. Great place!
Speed, let me make an appointment and keep my bike until the appointment date. This is very helpful when appointments are more than a week out!!
Fast service turnaround times with great communication on options to resolve mechanical issues. I value the knowledge of the sales and service team members.
This is my favorite Twin Cities bike shop. All the locations I've been to have an experienced & knowledgeable staff. Good opinions, good advice & prompt service.
I like having a local shop I can swing into for parts and advice.
Friendly service.
Everyone was friendly and knowledgeable.
Great people, great service. The wealth of knowledge in the store is so reassuring.
Professional friendly knowledge
Great service.
Better prices for good products
great service - great team
Great help, variety of options
Excellent sales staff and bikes
great service and knowledge
Fast service and getting things done right on the first pass.
Absolutely incredible staff, very knowledgeable. They deserve more days off and more bevvies. Dan is the best mechanic in the biz!
Good selection of quality brands. Helpful and knowledgeable salespeople.
Friendly helpful staff.
Small business service
Very much appreciate the help you provided with adjusting my derailleur when i really needed it (no lengthy wait for an appointment). Thank you!
Staff is very knowledgeable and friendly. I had my 4 year old Trek hybrid bike in for a tuneup and all was great, and was delivered on time. Thanks!
As always, the service is great and the staff is friendly.
Good customer service provided at the time of visit.