- Phone: 6128667540
- Visit Website
Customer Testimonials
They were great to work with!
I bought my Trek bike from Freewheel a couple decades ago and I was interested in getting an e-bike. I liked what Trek had to offer for e-bikes after doing some research and taking some test rides and the staff at Freewheel were very helpful and answered all my curiosities and questions about the e-bike.
The best customer service. Even though your employees are experienced cyclists they don't act like douche-bag wannabe tour de francers. Much appreciated is that you take time for all levels bikers
Mostly, I like the people who work there—they take the time to answer my questions and have helped me out a lot with my bike.
Friendly and prompt service! Technically excellent and good people to boot! It's nice to have a trustworthy local shop to do business with.
Hey look managers and business owners who are buying report services from a data collection service survey outfit, pestering customers of immediate whims of your customers,,ostensibly to improve service, but also put the squeeze on your employees, manage your company the best way you yourself can do.I'm an old type geezer. If I don't like the product pr service, I don't do business there. Pleased with Freewheel bike and liked what Penn Cycle did.
Helpful staff
they spent the time to look up and order an obscure part from my old mountain bike - thank you!
Awesome team to work with for services!
Great customer service
Perfect service - fast --- effective.
Knowledgeable staff!
Good service. Finished one day before promised finish date.
Friendly, knowledgeable, and helpful staff
This shop always does a great job and with a very professional attitude!
Helpful, knowledgeable staff. Recognize regular, longtime customers with fanatics program.
Knowledgeable staff. Andrew was really helpful.
Great customer service
Your staff members are courteous and knowledgeable.
Thoughtful and helpful team members.
Friendly, knowledgeable, helpful. Always have a great experience!
Personal service. Freewheel “Fanatics”
Staff consistently provide helpful information. Recently received needed help on installing a saddlebag l had just purchased.
quick and just what i needed
Andrew is the bomb-diggity and always knows what to do for our tandem trike.
They were able to replace my MTB brake pads while I waited. Great and fast service.
Staff is very helpful and knowledgeable, I appreciate it each time I come in.
The service department is always so helpful and able to get the work done quickly!
With nearly every one of my visits at your store, I have had a helpful customer service rep answer questions very well, make me feel helped and heard for the needs I am articulating.
Richfield service is the BEST in town!
Love the service here!!