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Customer Testimonials
I came in to ask for help in picking out lights that would help me be seen from a distance and the person who helped me picked out great ones. He also helped me pick out a helmet and pump. I didn't have to spend a lot of money to get quality items and that also made me very happy.
They helped me without hesitation to get my stolen bike back to me! I appreciate it. Another bike store in your area didn’t even return my call after saying they would. Timely and effective service!
Close, convenient, Fanatic program
I came in for a new rim for my bike. The sales associate helped me out quickly and had my old tire and tube mounted on the new rim in no time. Very happy with the prompt service.
Friendly and knowledgeable staff.
Andrew rocks harder than Aerosmith!
Well informed
Well organized
Knew precisely what to tell me
Kept it simple
Did what you said you would
Great service, quality products
Jamie was great to work with!
I like the fact that Andrew the bike mechanic is so competent and efficient.
Excellent customer service
Intelligent staff, courteous & fast service.
Knowledgable people who patiently help to resolve bike woes. Thanks for showing my daughter the basics of changing a tire. Fast and friendly.
Friendly and prompt service
Good shop help, reasonable prices.
Staff member was super helpful and friendly. Bike tuned quickly.
On time! Knowledgeable staff
Joe from Penn Ave store in Minneapolis was very helpful and very patient with us. We are bike rookies and he made the purchase informed and easy. 100% satisfied with Platinum Customer Service
Seemed very knowledgeable about what needed to be done.
Prompt, reliable and consistent service.
They’re friendly, helpful, and do good work!
Staff is very friendly and helpful
I’ve been to four different stores in the last few weeks and the service at each was exceptional. Everyone I talked to was knowledgeable and helpful with everything I was trying to do. From test riding new bikes to handling a repair it was a great experience.
Staff in Richfield location, even pre-Freewheel, is always helpful to NICA athletes.
Legacy Penn Cycle staff at Richfield are great
Good service
Helpful, friendly staff.
helped me get the perfect fit I wanted
I like the employees that you inherited from Penn Cycle
went in for possible tune up. bike didn't need a full tune up so they just did what was needed. Saved me $$ and were super helpful and nice. great staff.