Customer Testimonials
Salesperson that helped me purchase my 45Nrth Wolvhammer boats was very helpful and knowledgeable about the boots and other things 45Nrth
Always excellent service. Mike Davis is the best!
Freewheel has always been my favorite LBS! Ever since my West Bank days. Service, inventory, and pricing are excellent!
Great customer service and even better mechanics.
Always good help...
Ben Parr was excellent!!! 19 out of 10
Good store for sales and service. People are friendly and helpful.
Products stay current. Best service in town.
Friendly, knowledgeable service.
Convenient, friendly, knowledgeable-great bikes!
Great staff very knowledgeable an friendly.
Good service, very knowledgeable staff, very helpful and Email address removed
Nice staff, good selection of small bikes, knowledgeable and helpful technicians.
Great selection and service
The associates and service are always fantastic. Freewheel always seems to have ever item you need, if it’s not in stock, it’s always available quickly.
Service is excellent!
Mechanic Mike did a wonderful job fixing my bike - but before the part came in, Mike used his creativity and ingenuity to do a temporary repair that made the bike ride like a new bike! I was so happy to be able to ride during these beautiful Fall days.
Thank you Mike!
By the way - I purchased my first “real” bike (Trek 400) at the West Bank Freewheel in 1989.
Fast and good work.
They have everything you need to Ride Fast
Had a prompt turnaround on a needed repair which kept me riding!
You let me test ride the bike and fixed up the bike with accessories. Also, you held my bike for me while I switched vehicles and had it all ready for me when I came back.
The store are knowledgeable and are willing to make suggestions for bikes and parts.
Friendly smiling faces and super helpful staff.
Knowledge of the equipment
Great people with great knowledge! They treat you like you’re important to the business
Excellent online chat support and availability of some products I could not find anywhere else
Knowledge of the staff and available inventory.
Customer service was exceptional. The salesperson really went above and beyond to help me out and I would definitely buy my and my kids next bike there!
Great selection of 45NRTH products, you had what I was looking for and more; and helpful staff (especially Jim). Thanks!

Chris was wonderful to work with and very knowledgeable. I can't wait to hit the trails with my new Trek Checkpoint. Thanks again Chris and happy holidays!