Customer Testimonials
Mike submitted a warranty claim and was able to get me a new wheel even though the bike is almost a year old. Got the bike back and it rides smooth as can be again. Rock on Freewheel!
Very responsive and no nonsense about getting me back riding! Nice people to work with.
Mike is great! He's excellent at fielding a ton of folks and questions. Will helped me recently, and did a great job, too!
People are very kind, helpful and knowledgable
Came in with a flat tire. A young service guy fixed it right away! Great customer service.
Excellent service!
Helpful staff, great customer service and fantastic bikes and gear.
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Always had a good experience there. Relaxed employees are helpful and easy to get along with
Great service. Great advice. Thank you so much.
Mike is always so helpful. You have the gear I need too!
Expert advice from mechanic Mike!
Knowledgeable and helpful staff and great quality products.
The Service and Sales is top notch!! Very knowledgeable staff
Fast, knowledgeable, friendly, and offer professional service.
Very friendly and helpful staff. Great Fanatics perks.
Great, instant service from friendly, down-to-earth, incredibly knowledgeable people. And the store is super clean and organized.
Always friendly and professional service.
The staff are incredibly helpful, knowledgeable, and friendly.
very knowledgeable service techs and nice sales staff
Another awesome service experience from Mike Davis. He was able to review the issue, share potential approaches, and even squeeze me in for an affordable same-day fix ahead of a weekend bike trip.
Knowledgeable and friendly staff.
For the last four years. This Woodbury store has the cycling items I want to buy. And even in stock.
Very friendly and helpful!
Friendly and knowledgeable people.
Appreciate the quick service on a beautiful weekend day to get me back out riding with my son. Thank you!!
The service technician (Mike) has always been very friendly and helpful in addressing anything that comes up and getting me back on the road. He also offers helpful advice on how to avoid problems in the future.
Quality products
Brian was awesome to work with and very knowledgeable!
Friendly, knowledgeable staff.