Customer Testimonials
knowledgeable staff
Knowledgeable and helpful staff.
excellent and friendly service. we have 6 Treks in our home.
Getting my bike fixed and completed before scheduled date of return.
Staff are very knowledgeable, honest, and eager to help. One of the mechanics offered several helpful hints on how to install the bottom bracket I had purchased.
Good selection of parts and accessories, prices are competitive with online retailers. Special order items usually arrive very quickly for in-store pickup without any shipping fees.
Your staff are excellent educators. For me, this greater understanding of bikes makes me more interested in biking
Great selection. Friendly and knowledgeable staff.
*Great advice
*Friendly staff
*Very knowledgeable and willing to work and educate customers with less experience
Corey from Woodbury was very helpful
Great helpful staff that helped as much as I needed, answered and explained all questions. Ability to ride the bikes helped me choose what was right for me. Add on options were many and priced right.
Mike the mechanic at the Penn Store in Woodbury, now Freewheel, is terrific with customers and making the bikes run smoothly.
The sales people are very approachable, knowledgeable and friendly.
Mike did a thorough and prompt job fixing my brakes.
Friendly, quick, and helpful!
Sry knowledgeable staff and great customer service
Services were great, in and out in 10 minutes and even told me how to install the items that I was looking for.
Great job!
Good mechanics — mike has always been super helpful and listened to my when I explain what noises my bike is making and is good at explaining my options
Good people in the Woodbury store.
Great products and client service
Friendly experts with great service a
Friendly, knowledgeable, efficient and follow through.
Very friendly and professional staff. Great end of season deals.
Mike took care of my service/tire change on my wheelchair quickly and efficiently. Very polite and friendly environment. I'll be back and will recommend to family and friends.
Very friendly and helpful in explaining options of different models. Always willing to help the minute I walk in.
Good prices, great staff, knowledgeable !
Very informative. Didnt feel like I was getting ripped off. Overall very happy with the experience.
Great sales process, no pressure. Just wanted me to find the right bike.
Bike works perfectly.
Nice folks at the Woodbury store. Good experience. I had to stop and pickup a bike lock for vacation so it beat Amazon.
good selection of products and great friendly service