Customer Testimonials
We are big fans of customer service. We have had frequent occasions to call the NexTech help line and almost always the representatives are able to help us resolve the issues. And Aaron Karlin who has been the one to install or service equipment at our home is very helpful and accommodating. We are satisfied customers.
Great speeds all across my house! The coverage is MUCH better than the well known company around here! Customer service is also awesome!
It's nice to have people locally to assist with questions and problems. The staff that I have communicated with have been very pleasant and provided good customer service.
The help. The local manager. The price
Ryan and Jason did a great job installing, they were fast and they put the hardware in my desired location.
All the technicians have been courteous. My computer knowledge is limited. I don't know all the specific terminology so I appreciate their patience as they help me solve the problem.
I was very satisfied with my services. He came quickly and had my phone working. Part of my problem was what I did when I purchased a new phone. Didn't have a 2 line cord on the new phone.
I want to thank all the work and information Darian (the set up tech) gave. And also the associates I've had contact with. I cannot wait to appreciate Nex-Tech going forward. The price and internet are so much better than what we had.
The service man that hooked me up to tv now was polite & courteous!
Kelli Klein is so wonderful to work with.She takes the time to listen and makes things easier.
The guy Logan Harmon was amazing on the phone! He diagnosed the problem spot on and helped me correct it. The tech that dropped off the router Aaron was very helpful and friendly as well.
Always fast and professional
Very friendly and helpful.
I appreciate the confidence I have in the Nex-Tech service.
Service is miles ahead of what our previous provider offered at less than half the cost. All the folks I've talked to throughout the process were friendly and knowledgeable.
The contractors for the Salina build out were hit and miss. Some were better than others, but even the issues we had were made right.
Great help from the technician
Quick response to fix the problem 😕.
Customer service representatives will direct you to the department to address your question and then everyone is so patient and helpful. I never feel embarrassed to call with questions
Courtious and professional response
It took awhile but when the tech arrived he diagnosed and fixed the issue promptly. He was very courteous and friendly as well. He was very much appreciated. Thank you Nex tech!
Staff is very friendly and helpful
Prices are kind of high , but considering we do not have any other options out here for internet then no competition means we pay for it, however the customer service we have always received has been fabulous and I cant complain.
Help desk explains things well. Patience with all the questions asked
The service desk is always very patient when I call,. I am not very up tdo date on the new tech things.
I I get help quickly when I need a service visit.
teck called me on Saturday and said he saw the work order and went in to take a look, He was able to fix the problem from his end, so was great he took the time to look at the problem and fix it so we did not have to wait till Monday or Tuesday, Thanks for going the extra mile.
Very quick and didn't waste anytime getting our internet service up and running!
responded quickley
Darian courteous educated us @ app Knowing who was coming What service was contracted Overall Great experience
It was timely and everyone I talked to was very courteous and helpful.