Customer Testimonials
It was great to work with your technicians
That the Internet speed stays the same even in a basement apartment!
Quick to fix problems
Great customer service. Reliable internet!
I received prompt service and every request was taken care of.
Very quickly installed and very fast internet speeds.
The service was quick and helpful
he explained what he was doing, and how he was doing it to take care of the matters and get it fixed. The technician was honest and it was good and very courteous.
Quick. Friendly personal and good answers to my questions and concerns.
I get great service, no matter where I’m at. If I have trouble with my phone I take it to Kelly in WaKeeney. She is the best. The guys that come to the house are always kind and polite.
I like that it’s high speed and works very well!!
Very pleasant to work with and very professional
The speed that the installer got there and got everything installed and set up and he was very helpful
Installation crew was friendly and professional. Local office, I'm not transferred to India for questions.
professional and knowledgeable
So far everything is working great, new customer so real input at this time.
Tech was quick and very professional. He took the time to explain everything and make sure that it all worked.
Excellent services!
It’s hometown, and the employees are very nice and helpful. It is easy to get instructions from the help line, and they tolerate my inabilities. We like to do business locally to support our town and surrounding area.
Quick response and friendly
Value and availability of 1GB fiber is key for both business and personal. Prior to moving to Nex-Tech I maintained 2 different internet providers and moving to a single source was the best move I made while preparing for the future.
Very personable employee He very polite and and solved my problem. I appreciate the promptness and service
Fast and easy service
Kyle and (sorry can't remember) the other guy at the call center were actually extremely helpful! Kyle and everyone he spoke to had no idea what was happening to our Internet. On a speed test it would read 300 on download and "Boom" down to .02 download. Still have some issues with speed but it has sense gotten better. Kyle is a star at your company, he went well above and beyond to get the issue fixed. Even calling the next morning to check on how it was going. Now to the man with no name from the call center spent an hour on the phone trying everything he could from where he was! He was amazing and if you find out whom he is he also like Kyle deserve recognition! Thank you both.
The insular was very good 10 out ofb10
The Internet is fast.
We have had great luck with our Phone System that you guys installed for us five years ago. They have by far been the most reliable system we have had. First thing one morning, after some really bad storms, we noticed that the phones were off. It had never happened to us before. I went back to the closet where all of our equipment is located to look into rebooting the system. My thought was that if it didn't reboot with a simple on/off that we should get a call into you Nex-Tech to get a service tech out here. As I'm looking in the closet following the power cords to see which one goes to the phone system, I hear a voice behind me saying "I can take over if you want". I turn around and there was the Next-Tech service tech already here to fix the problem. He knew before we did that we had a phone issue. If he would have gotten here just 30 seconds earlier, he would have had it fixed before we even figured out something was wrong. I had to leave for a jobsite so I'm not sure what he did, but we were up and going quickly. I'd say that was pretty good service
I truly appreciate the quick response from technicians when we have a problem with our land line. Just last week, one came out and took care of a problem I was having by replacing a phone jack that was not working. I wish I could remember his name so I could give him credit. Very nice man.
Questioned a wire hanging down, Nex-Tech Technician was out within a day or two. Great service
Internet is reliable. Very rarely have any issues. Help Desk & Techs are easy to work with.