Customer Testimonials
your service desk in Russell outstanding personal
Blake arrived quickly to fix the issue. He was very nice and professional.
Very helpful and friendly staff. They truly care about your needs and wants and the safety of your business. Thank you Nex-Tech! Thanks Rusty!
Affordable high speed Internet for multiple electronic devices, and friendly customer service.
I appreciate the help desk. I’ve had to call
More then once since putting in the new fire stick system and they’ve always solved the problem. We had no internet the other night at 10:50. The young man stayed with me trying to solve the problem until 11:30; the problem was not solved that night as a tech had to come and replace a battery and something else, but the young man had tried his best!
When Something isn't working, Someone is close and can come and fix it.
The gentleman who came to put my router in were very efficient and super polite! They came right at the end of the day and saved me from the wrath of my children! Haha! Thank you Nex Tech!
The guys installing were great.
Cost is high and internet is slow, but customer service and techs are outstanding.
Staff are patient and willing to explain if you do not understand the new terminology regarding hooking up internet, wi-fi and a business phone. Willing to work with our schedule.
tech called and the problem was fixed by the time he called think it was antenna on elevater
It was very easy to get everything set up; everyone was very nice. After the router was installed, it was simple to navigate.
Fast and user friendly!
Perfect communication between service desk and technicians! Fast, & friendly. Prompt service. We are grateful and happy customers:)
Compared to our old ISP, our service is cheaper, performs better and is significantly more reliable. Actual speeds match advertised speeds, where our old ISP we only got about 60-70%.
Local help desk is awesome. Called about a pinched piece of fiber that I saw but was still working and within 2 hours a crew was here replacing it even though it was marked as preventive maintenance.
I don't think you could pay me to switch to anyone else.
always very reponsive.
They were fast and efficient. Found problems and fixed. I have always had good service from technicians.
It’s fiber no data cap.
So far, every single time I've had an issue with my service (four, maybe five times in thirteen years) I've contacted customer service and the response has been professional, polite, friendly, and timely. Yes, it's expensive, but it's been a worry-free service and that's worth it to me.
Amazing! I had problems with my internet and they fixed it right away!
Our service man is very helpful and efficient
The technicians are professional and friendly, good people.
Fast and efficient. The worker who came and fixed my internet was professional and polite.
Quick response time to repair request. Excellent technician - professional, friendly, efficient. Great experience.
The girls at their desk are a great help
Customer service this time was great.
Two young men came out in the pouring rain and fixed our internet service.
Very thankful.