Customer Testimonials
A wide variety of bike stuff
The service department are very friendly, they seem like a good team, and they genuinely help a person. I feel really good everytime I go there for help;).
. service knowledgeable staff who are are very helpful & positive, great products that you can depend on
Great products and service!
Great selection of equipment and apparel. Knowledgable associates.
Excellent customer service.
I had a ‘no problem’ exchange today, even though it was my mistake. Thanks
Great selection of good quality products
Knowledgeable, friendly and helpful staff. Great selection in clothing and gear! I love your support of the community through the Compassion Project
Great staff and service, and quality goods.
My husband and I came in looking for E Bikes for each of us. We took two different ones for a ride and decided that we both liked the same one. Unfortunately, there were not two of he same bike in stock for us. Kieren searched stock, orders, and even other stores for us and was able to find just the bike that we were looking for. We would have loved to buy both bikes from Wild Rock, but we really appreciated that above and beyond service of finding the bike elsewhere for us. Thank you!
friendly helpful staff helped me choose the right shoe and never made me feel out of place for not having a typical hiker's body or being 64 and buying my first hiking shoe. Welcoming and accepting.
Quick, efficient and reasonable.
I purchased a hybrid bike, which needed to be ordered and assembled. in all the process was absolutely painless. The knowledge of the staff and the efficiency of the process was outstanding. It was stress free and enjoyable!
See to have everything for biking plus other sports
Awesome service from friendly, knowledgeable staff.
The bike service knows you and your bike (which was purchased from Wildrock)
Practical Real world knowledge and advice
Local. Environmentally conscious. Knowledgeable. Have been a customer since Day One when you had the sliver of a store on George north of Brock.
What’s not to like! Great products, great service and kind knowledgeable staff!
Thank you!
products and knowledgeable staff
Staff, products, community involvement a d events
Great selection and amazing service
Super selection of lots of differnet brands - but it is the customer service that i make the drive for! I walked in with my bike Friday, and Brayden walked over and took it form me, carried it downstairs to service and just helped me with the things I needed to purchase or upgrade for it - at the same time, my husband was waiting on Calum to install a new dorpper post for him, something he had to special order in....service is amazing!!!
Local, friendly, helpful and good quality merchandise.
The people and bike product selection
Everything
Great selection and helpful advice on all
Products
great staff
great products
good prices
The products are high quality and well known by the staff.
The staff are well versed and able to help us no matter if we are looking for paddles, foldable kayaks, eBikes or other gear. We feel assured that our purchases are the right ones when we leave Wildrock and we know that if we are not happy with our purchases, Wildrock will make it right.
Staff are well trained and use what they sell making them able to guide us reliably through our purchases. We are greeted as we enter the store and guided to the right salesperson for whatever we are looking for on a particular day.
Personal service, such as delivery of our new eBikes to our home, make us appreciate Wildrock even more.
Local :)