Customer Testimonials
Great selection, incredibly friendly helpful and knowledgeable staff, thanks again!
Shipping was fast, thanks!
Exceptional staff and product selection. Many items are cheaper than what's available at the big box outdoors stores
Quality products and excellent service, and I like to support local businesses. Recently, a sales rep suggested that I purchase directly from a supplier when wildrock was unable to get a hiking boot in my size. I was appreciative that helping me get the product I wanted was more important than trying to sell me something else.
Everything
Good quality and customer service is top notch.
Very helpful staff! Also a nice set up to browse and dream.
Had exactly what I was looking for and informed staff that could help me.
Your people and your business's values are your primary strengths at Wild Rock. Honestly, it is difficult for me to shop there, given that I'm not a wealthy person, but I try to make judicious value purchases because I also believe that buying quality makes good money sense over buying cheap crap.
I'm preparing for an exciting and unexpected guided kayak expedition in Haida Gwaii, so Tori and Jon's input and advice have been quite helpful for a modestly experienced outtripper like myself.
Quality products and quality service. The store itself is very attractive.
My husband got a new bike and it was exactly what he wanted at a great price point (a Norco one that was on sale). I really liked how it was pre-inspected and ready to roll, but the tires were only at 20 PSI and the barrel adjuster had to be used to stop the gears from skipping, so it wasn't actually 100% ready to roll. I do like that we can bring it in for a tune up & cable adjustment in the next year though so we'll do that for sure. However the day of purchase we took it on a 70km ride and it performed really well, he is really happy with it!
Excellent staff, the store had the products that both myself and my daughter were looking for.
Knowledgeable staff, good selection
High quality
Quality of the product selection is very good and store personnel are engaging and helpful.
Everything about the service was fantastic, Thank you.
You have the equipment and supplies I need
Great service , selection and pricing
Easy to purchase from
Gave an excellent review as I ordered a Yeti back pack and I received it delivered to my door within 48 hours. Excellent service - thank you.
The Yeti backpack is wonderful and will be a great gift.
The service you get here is second to none. The product speaks for itself. All top quality. Been a favorite store of mine for a couple decades for sure!!!
high quality
Eric provided me with guidance and expertise with regard to my wheel problems; he also took the time to explain how things work and I really appreciated that. Total professional.
The clothing is casual and comfortable. I like that.
In stock and easily accessible
Quality
Staff communication of an issue with my order (Tanya) was clear and concise, and we quickly arrived at an agreeable resolution. I've worked in retail, and it went as best possible.
Very knowledgeable.
People are friendly.
Even though I'm not as involved in the adventure community as others (or as much as I'd like to be), the guest experience is welcoming and I don't feel like an outsider (as could be the case when you walk into such a renowned, and polished business as Wildrock).
Staff know the products. Love Wild again.
Good quality. Knowledgeable, helpful staff