Customer Testimonials
Very knowledgable staff to assist in-store!
Wild Rock is a local place that I can support and the staff are super friendly and knowledgeable about the products.
Awesome knowledgeable in store staff...thanks john!!!
Good sale..... 40% off North Face, etc hiking pants.
Staff are pleasant & very helpful.
Also, like the new way store is set up!
I’ll be back.
And have recommended store on numerous occasions.
Very thorough and friendly. Set reasonable expectations about the service provided.
Great after Sale service.
I like that I can get great name brands and customer service locally without having to drive to a major city for a MEC or SAIL. Your staff are great as is your contribution to the community, happy to support local and satisfy my gear addiction. Also excited to discover you guys have brought in Luci lights! Great addition to the store.
Selection Quality and service is excellent - there when you need someone but never quick to push a sale - relaxed atmosphere no matter who you are or what sport you do or not do - everyone should feel like a valued customer and I always have even though I may not be an outdoor adventure seeker!
Friendly helpful staff and good quality products at competitive prices.
Great people
Good quality products.
Knowledgeable staff.
Online ordering was extremely easy and fast!!
Selection and Covid procedures.
Excellent product choice.
Helpful staff
Everyone was knowledgeable and helpful.
I was having a concern with my rear wheel. The mechanics gave me a quick assessment, ideas as to how to proceed until the part came in and made an adjustment to my shifter in order to get me through until the repair could be implemented
Wide range of products and Brands. Numerous friendly and knowledgable staff.
Great selection of products from lifestyle to core. All employees that we interacted with were extremely friendly and eager to help. Additionally, all employees were following the best practices in regards to the ongoing pandemic. It was our first time at the shop and Peterborough, and it gave us a great feel for the area.
Peterborough is lucky to access to high quality sport and outdoor gear with knowledgable customer service.
Your staff is awesome, products are a super quality. Thanks for carrying stuff with forever guarantees.
Was looking for a pee pad for ladies, like a Kula Cloth...it isn't something you carry, but it would be swell to get it from you in the future.
Giod quality products. Great selections. Friendly and knowledgeable staff.
I like to get expert advice on my purchases. On two occasions I was suggested a better product than what I was going to buy, Both products I have been very happy with.
In 2008 I went in to buy hiking poles, I grabbed a pair and went to the cash. The clerk looked at the poles and then at me. "Are those for you he asked?" ... yes why? (At this point I have to say I am a big guy 6'2" and a bit over weight.) Those poles will not support you, you might want to consider these.. a more expensive model with an oval shape. OK so I took his advice.. those poles have been all over the world from China to Itally, they have been great.
In 2019 I went in looking for lighter poles with a z fold as I was flying with just carry on. I picked the lightest pair, expensive but light. Up I went to the cash! The clerk looked at the poles and then at me! He said you might not want that set, may I suggest a slightly heavier set might be more particle for you. He got me a set that were only a few more ounces but half the cost of the ones I was going to get.
Good value and great advice. You can't go wrong!
Friendly and helpful staff. Clean store. Lots of products
Excellent customer service and you had exactly what I was looking for. How's that!!!
Amazing staff throughout the store! Well organized store.
Always helpful staff
The quality!
Staff are very knowledgeable, helpful, and kind. All the products are amazing quality and I know I can never go wrong with a purchase from Wild Rock.
Curb side pickup was effortless and fast! Just had my bike tuned for the first time in six years and I’m so happy. It looks amazing and fresh. The customer service is awesome.
I like that your staff are knowledgeable and very willing to help. You also carry quality product.