Customer Testimonials
People are very solicitous and yet relaxed. Good service too, I got my snow shoes repaired, thank you
Great staff and products always
I notice that all the information is stored in the US, so I will not add to my score.
I love that you are community minded and are environmentally aware. We are lucky to have the range of outdoor clothing and equipment that you offer. It’s all quality stuff!
Good product and knowledgeable staff
Great products and customer service. Friendly and knowledgeable staff. Love shopping local!
Great communication with friendly knowledgeable staff when it comes to back country camping , cross country skiing or biking.
friendly service and great products
I had a bike fit that was very thorough and I really felt heard about my comfort concerns with the configuration of my bike as it was. This led to my bike needing some modifications which were then handled by the bike shop. The shop tech communicated with me throughout the process of making the required changes and I’m very happy with the results. The staff were friendly and professional throughout. Thank you, Wild Rock.
Friendly staff and great product selection
Always great service
It seems to be a locally owned business, with a great variety of high-quality clothing and gear! I like to support local businesses with my purchases
Had item I was looking for and would rather support a ‘local’ store, easy online ordering, knowledgeable response when I called store to confirm I could return if I found to be wrong size for me, and prompt shipping notice!
First time dealing with Wild Rock Outfitters, would definitely use again!
Great selection and great service. Dwight is a great employee!
The quality, variety and the knowledge and friendliness of your staff.
Outstanding knowledge and customer care, plus fantastic selection of really cool stuff.
Wildrock has been a pleasure to deal with. I ordered a bike and the pricing was phenomenal.
I had some after sales issues that had nothing to do with their service or sales and they still did a wonderful job of making things right and taking steps to make sure there were no future issues.
They have been kind and responsive and I wouldn't hesitate recommending them to anyone.
Great service, knowledgeable, no upselling.
Friendly team members, excellent selection and variety
Loved to hear you take old unused clothing and give a store credit
Friendly, knowledgeable, placed my order on Tuesday was in at the end of the week. I have dealt with you on many occasions. Thanks
Friendly knowledgable
Great service and communication
Good selection of XC boots and great service
Local store. Knowledgeable staff. Quality brands.
A welcome feeling from the moment one steps into the store. No sense of hard sell, just courteous, knowledgeable staff who have intimate knowledge of the store inventory, the skill of meeting customers needs and the willingness to help.
The level of in-person customer service at Wildrock is unparalleled in modern retail and the products are top quality for any outdoor activity. A perfect marriage.
Fabulous product
Excellent personal service
I can almost always find what I'm looking for
Knowledgeable, friendly staff.
Everything! If I had to pick one - love the bike and ski service in the basement, those guys rock. Keep up the good work!
Your staff are excellent - knowledgeable, friendly, and interested in finding the best option for you to buy. You have a great inventory of bikes, outdoor products and clothing in the store.
My bike purchase and servicing over the past four years have been exemplary.
I recommend Wildrock to all my friends who are cyclists and outdoor enthusiasts.
It's worth the drive from Port Hope to go to Wildrock!!!