Booker

Average rating: 9.3 out of 10 based on 3767 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 25, 2024 — Rated 10 out of 10 by R.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Excellent customer service, fast, reasonably priced, and convenient.

Report a concern   August 25, 2024 — Rated 10 out of 10 by C.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very fast and professional

Report a concern   August 24, 2024 — Rated 7 out of 10 by M.J.O. Jiffy Lube of Pasadena
What could we do to improve?

The staff member that met me at my car did not greet me in the usual way I am use to at this Jiffy Lube. He did not welcome me, nor did he ask what services I needed. I had to tell him what services I wanted. Don't know if he was just having a bad day, but not a good impression.

Report a concern   August 24, 2024 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything!

Report a concern   August 24, 2024 — Rated 10 out of 10 by R.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

professional and courteous service

Report a concern   August 24, 2024 — Rated 10 out of 10 by D.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was quick.

Report a concern   August 24, 2024 — Rated 10 out of 10 by D.H. Jiffy Lube of Severn
What did you like about your recent visit?

Competent, efficient and friendly staff.

Report a concern   August 24, 2024 — Rated 10 out of 10 by E.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Staff remembered me from last time! Service was quick !

Report a concern   August 23, 2024 — Rated 9 out of 10 by B.E. Jiffy Lube of Severn
What did you like about your recent visit?

Service was done in a timely manner

Report a concern   August 23, 2024 — Rated 10 out of 10 by D.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast and efficient service!

Report a concern   August 23, 2024 — Rated 10 out of 10 by H.W. Jiffy Lube of Severn
What did you like about your recent visit?

Staff was friendly, professional, and quick.

Report a concern   August 23, 2024 — Rated 10 out of 10 by B.C. Jiffy Lube of Severn
What did you like about your recent visit?

The gentlemen are always pleasant and efficient

Report a concern   August 22, 2024 — Rated 10 out of 10 by M.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Great customer service. Speedy quality service. Clean location. Friendly and personable people.

Report a concern   August 21, 2024 — Rated 0 out of 10 by F.C.J. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

Bad service that they gave me today I was there for 2 hours and 30 minutes for a service and then a very abusive skinny lady to talk to

Report a concern   August 21, 2024 — Rated 10 out of 10 by L.H. Jiffy Lube of Millersville
What did you like about your recent visit?

good job

Report a concern   August 21, 2024 — Rated 10 out of 10 by D.R. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly staff and speedy service!

Report a concern   August 21, 2024 — Rated 10 out of 10 by W.K. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and sufficient.

Report a concern   August 21, 2024 — Rated 9 out of 10 by J.B. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly, prompt, and efficient service by all the technicians. They did an extra good job on some of the perks of the oil change service, including vacuuming the interior of my large passenger van. Really appreciated attention to detail.

Report a concern   August 21, 2024 — Rated 10 out of 10 by S.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

The employees are all so nice and friendly. I always get my oil change done in a quick timely manner.

Report a concern   August 21, 2024 — Rated 10 out of 10 by T.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Mike was very helpful! I had a few concerns about damage done to my car and he was eager to assist. i really appreciate it and it put my mind at ease. I plan to continue to only use that specific location. I am very satisfied and would recommend this location to anyone!

Report a concern   August 20, 2024 — Rated 9 out of 10 by K.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly and helpful

Report a concern   August 20, 2024 — Rated 10 out of 10 by R.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very professional and accommodating

Report a concern   August 20, 2024 — Rated 10 out of 10 by L.M. Jiffy Lube of Severn
What did you like about your recent visit?

Always professional, staff is courteous and polite and on point.

Report a concern   August 20, 2024 — Rated 10 out of 10 by W.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Great service by great people.

Report a concern   August 19, 2024 — Rated 10 out of 10 by J.V. Jiffy Lube of Millersville
What did you like about your recent visit?

Always great and quick service

Report a concern   August 19, 2024 — Rated 10 out of 10 by V.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

They are the most trustworthy auto servicing team I have ever used. Service is quick and well done.

Report a concern   August 19, 2024 — Rated 10 out of 10 by R.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast, efficient, friendly service. Will be returning!

Report a concern   August 19, 2024 — Rated 10 out of 10 by C.Y. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

All the staff are very nice and I appreciate the kindness. Thank you.

Report a concern   August 19, 2024 — Rated 9 out of 10 by J.N. Jiffy Lube of Severn
What did you like about your recent visit?

fast, motivated, nice, clean

Report a concern   August 19, 2024 — Rated 10 out of 10 by B.F. Jiffy Lube of Millersville
What did you like about your recent visit?

Employees were very professional and paid close attention to my needs. They kept me informed of what they were doing throughout the process.


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