based on 3766 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My guys have been caring for my car for 18 years. I always know when services are due and they are taken care of quickly during each visit. I asked the team to check my exhaust system (it sounded louder than usual) and they let me know it looked in good shape. Always helpful, pleasant and efficient at the Severn store.
Very efficient crew. Great service
Very quick service and very friendly employees.
Very quick, always informative as they work. Great customer care received
Good customer service, fast and friendly
Jennifer and the whole team shows that they understand stand service and care about your vehicle. They explain the charges and the recommendations without pressuring you. The speed of service is also good to see while doing the job correctly. I did not have to coffee on this visit but I could tell that it was hot. The waiting area is clean with new chairs.
Friendly staff, very quick and professional!
I am
Always in and out ! , quick and professional
Your prices have gone up but your discounts haven’t. I travel to Texas. There the Jiffy Lube coupons are sometimes 50% off. I’ve offered them after service but they are not accepted cause they’re from out of state.
Have used your service for years. Prices make continued patronage questionable.
Fast knowledgeable…Fool knows what he’s doing!
There very helpful and nice
good
Prices are more than Pep Boys. Also, my visit took longer than expected because the oil for my rear differential had to be picked up. I drive a F-150 which is a popular truck so I would expect all the fluids for it to be on hand.
I was told more about the oil y'all use in my car
The folks there are quick, accurate and efficient. This is my favorite Jiffy Lube location.
Quick , fast and friendly , my second time here , both times I had a good experience
A MASS of people buzzed around my van and it was done in no time. My dash error gone and all is well with the world at that moment.
I have always had a great visit at this Jiffy Lube and I have been going there for close to 10 years. They have been polite, respectful, courteous and the work has always been good!
The staff were friendly, polite, professional and did a great job!
Quickness of service and quality of work
Professional, nice, customer service, fast
Excellent customer service.
Very quick, in and out for a fluids topping off.
Very professional and excellent service!
Service was quick and friendly
The short girl with the pony tail helped me out a lot and displayed excellent customer service
Service was fast and you didn’t try to sell me something I didn’t want.
Very friendly staff. Efficient. The wait was not long.
Quick and informal.
Very kurtious people met by a young lady that walked me to the office and offered me coffe