based on 5515 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My visit was very efficient and everyone I encountered was friendly and knowledgeable. My service only took 20 minutes tops on a Friday afternoon.
Fast and great customer service provided from the entire team
Very quick. Very friendly staff.
Always great service!
I brought my car back bc it started leaking oil after I took it home from an oil change. They said no caps were loose so I left. Now I have no leaks so I do think they had to tighten the caps. But they took care of it and the workers are the nicest so all is good
Quick turnaround
Staff was friendly and fast. They were very informative. A great experience.
The staff was attentive to my needs, very patient and responsive to my questions and concerns. They worked quickly to complete the work on my vehicle.
You told me I needed brakes and I went and bought the brakes and the brakes that I bought is just as good as the ones is already on the car and I came back up there to show you the brakes and y'all was leaving so I show them to the white guy you want to charge me $200 for the brakes but I first met y'all y'all didn't change my oil filter
The service was awesome
Customer service friendly employees
Always helpful staff. Thank you!
Staff was great and informative!
Very Fast, Efficient and Friendly Staff!
Good morning,
I appreciate the time, efforts, of everyone involved in my service yesterday but my only complaints is the pricing for the service for the oil change $90.00, the oil additive protection seemed a bit over priced, I hate to be petty but the driver side of the car was unvaccumed. 🤔🫨😪 If your facility offers vacuuming as a perk, you might wanna finish the job. Smh!
I like Jiffy Lube cause of the convience but I can't afford to keep doing business @ these REDICULOUS PRICES. 💔😡
Customer service was amazing!!
Very efficient.
Great service!
They were concerned and very friendly and and knowledgeable concerning my car
I was told that I didn’t need an oil change. My oil looked good and I had not put a lot of miles on the car. I felt that they were taking care of what was needed and not push for something that was not needed.
Fast and professional
Not a long wait. Customer service was excellent.
Professional staffs . They are quick and customer care is awesome
Personnel very kind and quick job.
Everything about my recent visit was excellent. Jiffy lube in Oxon Hill is my go to car maintenance center. Every employee has great customer service and are very professional and polite. I give Oxon Hill Jiffy lube a 10/ 10.
Quick n efficient
Friendly service and professional interaction
Fast
Welcoming staff and quite service.
I recently went to this location for an oil change and I have been before but this time was extremely unorganized. The moment I walked in after handing over my keys the guy at the front desk was complaining to me about how he couldn’t answer my question because he was already dealing with a customer with too many questions and how the customer was getting on his nerves. My first red flag. Then the guy at the front desk called me up regarding my oil change to tell me that all my tire rods were broken and it was deadly and I needed to pay over $500 to have them replace it. He asked if I wanted to move forward and I told him I wanted to see it myself since I never asked for an inspection I came for only an oil change. He told me my tire rods were broken and snapped and as he pressed me for the sale he ended up showing me my car which had no broken tire rods at all and had one loose tire rod that literally just needed the bolt tightened. I appreciated them for pointing it out but as I told him I don’t need the service he told me he had to charge me for an inspection saying how he did that for me to be nice like he did it out of the kindness of his heart. They wouldn’t even tighten my rod they told me to go to a mom and pop shop. After being upset about that charge the manger decided not to charge me and just charge me for an oil change. I then got in my car after 5 mins of them running around trying to see who had my keys, I finally got my car and I noticed my registration was pulled from my glove box and left on the floor. Yes it could definitely be a mistake of not putting it back after checking my filters but I noticed my wheel lock was missing from my glove box. After attempting to get my wheel lock back they told me no one has it and he told me to go buy a new one. I then asked for corporates number because I had enough and they refused to give it to me saying they didn’t have it. I DO NOT RECOMMEND THIS LOCATION at ALL. IT IS GHETTO, VERY UNPROFESSIONAL AND UNETHICAL.