Customer Testimonials

great service and knolage

High quality bikes and excellent customer service

They’re consistent. Welcoming. Always with a smile on their faces.
Wouldn’t shop anywhere else. It would be awkward if I did. 😂

Doug was very helpful.

Greeted and presented with options. She took the time to go over things and even offered accessories.

Brought my moms bike in for a tune up. The young man that helped me was great. He took care of everything and told me what was needed up front so there was no surprises. I recommend Landrys to everyone

Good service

The bike I bought for my wife is top quality and the help I received from Doug was fantastic.The staff is very friendly and knowledgeable.

excellent caring service

Convenient-Professional and Friendly

Brought it an Eddy Merckx to have a new cassette and new cables installed. The mechanic Tyler was super knowledgeable and did a fantastic job working with Campy components from the 90s. Super psyched to have this bike road ready to cruise through fall!

The staff has gone above and beyond to make sure I was coming with my bicycle purchase

Great products and the staff is always extremely helpful!

excellent work on my bicycle

Great service - online order came in ahead of schedule and wheels were built and ready well before the due date.

Hannah and Sean were terrific. Patient, knowledgeable, and kind!

Great service. Varied products. Very helpful, personable staff. Hannah is a great store manager.

I just left Landrys Braintree where I was told "no I can't help you" 3 times in the first minute before I could Fully Explain what I was there for. Not impressed with the middle aged bearded man behind the counter. I headed to the Norwood store. I was cheerfully greeted by Mike. Told him I needed a shorter stem for my road bike. Without hesitation he walked me back to the bike fit area and pointed out the shortest stem you had in stock. We compared it to the pictures and specs I had and confirmed it was right. Mike is knowledgeable and professional. Don't lose Mike. Maybe ask if he wants a couple shifts over in Braintree. Love my Landrys. First name removed

Very pleased with the service repair work that was done on my trek bicycle personnel there are outstanding tickly Hanna, who is very customer oriented and I always make sure that me and my bike are 100% happy can’t say enough about the staff particularly the repair crew Brenden did a great job. It was done quickly and professionally they’re the best.

Staff was super friendly to work with

Great people - always helpful and always happy. Whatever "it" is, they will take care of it.

Hannah was great! Very knowledgeable.

Tyler, Hannah, the whole crew. Big upgrade from years past. Great, well informed service

Great service

Fast turn around and friendly quality service.

Drop off and pick up was easy,

Lots of stuff, great service, knowledgeable staff

Best bike store on the planet. There service dept is stella.

Highly recommend you shop no were else!

was able to get a great deal on a Giant STP for my kid. Staff was very friendly and helpful over the phone. The shop looked like it a had a lot of nice product.

The gentleman who I ordered my bike from was very helpful, and discussed all my needs and questions. I felt very confident after ordering the bike. I picked up my Path 9D Stepthru just yesterday, and I went on a brief 2 mile ride, stopping only to fine tune adjust the seat height. I am very happy with the bike. So much so that I cannot wait till my work day today is over so I can take it out on a longer ride. I am very happy and satisfied with my bike and with Landrys.