Customer Testimonials

Excellent Service and Team

Your staff is very knowledgeable and well trained. Your bikes and accessories are amazing,

Friendly

Good customer service and very wide selection.

Very helpful staff!

Quality products throughout the store. Knowledgeable sales staff.

It's obvious you guys carry high quality bikes and have a nice store, referencing the Norwood store. Generally the staff is helpful and knowledgeable. I have one critique I'd like to pass along...my visit yesterday 8-13-23 found the store busy and staff looking a bit overwhelmed. I asked if there was any order or sign in to help who's next and was told no and then saw the staff help others who arrived after me. It was frustrating however in the end you got my money. So...I would propose some sort of way to help keep order and help the flow. Perhaps a number like at a deli counter. Just a thought...

Great service from drop off, and updates from mechanics

Service shop is great. Thanks for the great work and looking up estimates.

Wide range of bicycle options and multiple locations to pick up or ship to. Staff was very helpful on a busy "No sales tax" weekend. One area for improvement, on those weekends, is some form of "numbering" system. I spent 40 minutes waiting to see someone to buy a bike and there were 2 people who were helped ahead of me and I arrived there earlier than they did. Well worth the wait as my son loves the Specialized Rockhopper 27.5!

Knowledgeable, courteous, upbeat!

Just picked up my new bike, which I ordered in-store a few weeks ago. Everything was set up great, received friendly and knowledgeable help from a few members of the team, and personalized support regarding questions on gear since I've not been on a road bike in almost a decade. I was even helped to fit cleats on my shoes and get the right seat adjustment to hit the road safely! I'm excited to call Landry's my new local bike shop and appreciate the culture in the store and how passionate everyone is about sharing the joy of cycling with the community. Keep up the great work! Sincerely, Name removed

I have been a customer of Landry's for nearly 30 years and they have never gave me bad advice.

Knowledgeable and attentive staff.

GREAT TEAM OF SALES PERSONS AND MECHANICS

Knowledgeable and really want to help find customers what works for them FIT is essential and they know what will work based on your body measurements, not just overall height. They always have something I need in stock.

Great staff and very welcoming to new riders with questions.

Staff knowledgeable

Quality products. Knowledgeable service. Friendly inviting store.

The whole store is awesome especially the manager I believe her name is Hannah awesome love dealing with them thank you

I got great service and advice which resulted in my decision to buy a new e-bike!

Very professional and friendly service!

Very professional and accommodating. Friendly

Hannah did a great job with my bike fit. I will recommend her to all female riders looking for a better saddle.

The sale of my used bicycle was handled promptly and efficiently.

Good selection and knowledgeable staff

Landry’s customer service is consistently good. Whether it be a simple accessory purchase or a much more involved bicycle repair, they always make sure you are getting what you need. No high pressure sales tactics, just a genuine interest in all things cycling.

Helpful evaluating and pricing bikes for consignment sale.

Friendly helpful staff

Quick fast and knowledgeable staff