based on 2680 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Guys always greet me with smile & engage with conversation
They d idn't put windshield liquid like I asks them to in charge me for it
I took my car to jiffy lube on Merritt boulevard they service my vehicle very well customer service was great.
Waiting room was very comfortable - best one in the area
Processional, friendly, not pushy, thorough, and quick.
Lou's team is the best. The team fixed my battery issue in no-time, and One of the associates was proactive and was able to get some paint off my car. This is the best Jiffy Lube around.
Fast and easy
During my recent visit, the customer service was impeccable. The manager was on point had a lot of knowledge and gave me a lot of information about my vehicle. I would definitely recommend this location Owens Mills very very, very impressed with the service.
Everyone was competent and courteous.
Service n politeness
Very quick…in and out
Good customer service. They told me all what they recommend. In and out fast service.
It wasn't enough employees
I found the employees to courteous and personable as well as able to answer my questions. Can't really ask for anything more than that.
Fast and friendly
The staff is friendly and competent. They take the time to explain what the are doing and to point out any future needs.
Everyone was very courteous and knowledgeable.
Everything
Professionalism, efficiency & friendliness of all the employees!
very friendly staff--great service
Attentive service personnel
Intelligent discussion
Thoroughly professional and prompt service. Friendly staff.
Fast and simple polite
Had a sudden tire incident before going out of town. The staff there went above and beyond to find the specific tire for my car and get me back on the road in no time!
Quick. In & out.
Everyone was very helpful and professional. And thorough! I live in Anderson, Indiana and had my oil
changed at a Jiffy Lube in Noblesville a couple of months ago. That location just changed my oil and sent me on my way. The Johnstown location did a thorough inspection and found I had a flood light out as well as one of my license plate lights. They also noted my brakes were getting to the point where I’d need to have them serviced soon, and that I had a tiny oil leak. Which would explain why I’m always a quart low when I’m around the 3k mark. They also suggested a tire rotation and filled up my tires. I can’t tell you how much I appreciate all that information. I strongly rely on the people who do my oil changes to let me know what service issues I need to address, and it makes me feel a lot safer on the road to know my car is in good condition.
I like it, I was able to just drive right in, and was told what I needed. I had a nail in one of my tire and showed it to me, they didn't think that they couldn't take the nail out , so I took it back to where I purchased it, it was taken care of no problem. The other service I need was taken care of.i like the way they treated me. Very professional.
Extremely good service. Very friendly staff. Good price.
Efficient quality work as always
With pleasent interaction
The crew there are courteous and professional. They are efficient and quick at what they do. I have already recommended this specific shop twice this week over the other one in Crofton.