Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 3950 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 8, 2024 — Rated 10 out of 10 by N.B. Jiffy Lube of Annapolis
What did you like about your recent visit?

The service was friendly and I love that Jiffy Lube still vaccuums my car!
Report a concern   November 7, 2024 — Rated 10 out of 10 by P.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Yes I was very happy when they got my car so fast I was the last time and I was very happy and I well come there again Thank you so much
Report a concern   November 7, 2024 — Rated 9 out of 10 by J.G. Jiffy Lube of Reisterstown
What did you like about your recent visit?

excellent communication and service
Report a concern   November 7, 2024 — Rated 10 out of 10 by S.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

I had two services accomplished. Oil change and brake fluid change. The guys in the shop finished both quickly which I really appreciate. I try to get my vehicle fluids changed regularly and this is the best place that I know of to get it done.
Report a concern   November 7, 2024 — Rated 10 out of 10 by A.R. Jiffy Lube of Beltsville
What did you like about your recent visit?

The Customer Service provided by the manager on duty
Report a concern   November 7, 2024 — Rated 10 out of 10 by W.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Good service

Report a concern   November 7, 2024 — Rated 10 out of 10 by J.G. Jiffy Lube of Dundalk
What did you like about your recent visit?

Fast and nice
Report a concern   November 7, 2024 — Rated 10 out of 10 by A.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly greeting. Professional staff. Fast service. Lots of "extras" included in the service. Y'all made my day!!
Report a concern   November 7, 2024 — Rated 9 out of 10 by J.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast service

Report a concern   November 7, 2024 — Rated 10 out of 10 by M.P. Jiffy Lube of Crofton
What did you like about your recent visit?

It was quick and helpful.
Report a concern   November 7, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly guys
Report a concern   November 7, 2024 — Rated 10 out of 10 by C.W. Oxon Hill Jiffy Lube
What did you like about your recent visit?

I was in and out.
Report a concern   November 6, 2024 — Rated 10 out of 10 by D.W. Clarksville Jiffy Lube
What did you like about your recent visit?

Quick service and nice employees and very clean waiting room
Report a concern   November 6, 2024 — Rated 10 out of 10 by J.Z. Jiffy Lube of Elkridge
What did you like about your recent visit?

Everyone was very friendly and personable!!
Report a concern   November 6, 2024 — Rated 10 out of 10 by M.T. Jiffy Lube of Annapolis
What did you like about your recent visit?

Had a repair done recently, had to go back to have the problem readdressed. It was resolved in a timely manner. Staff is always friendly and thorough!

Report a concern   November 6, 2024 — Rated 10 out of 10 by A.R. Jiffy Lube of Pikesville
What did you like about your recent visit?

Very pleasant Staff, short wait time
Report a concern   November 6, 2024 — Rated 10 out of 10 by I.D. Jiffy Lube of Pikesville
What did you like about your recent visit?

Very professional, quick, friendly...would go back
Report a concern   November 6, 2024 — Rated 1 out of 10 by Z.G. Jiffy Lube of Pikesville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I called on the phone and asked wait time for my oil change. I was told about 20 minutes. It took almost an hour. I indicated the type of oil I wanted, and they misled me and tried to upsell me.

Report a concern   November 6, 2024 — Rated 10 out of 10 by C.W. Jiffy Lube of Johnstown
What did you like about your recent visit?

Quick, efficient and friendly service
Report a concern   November 6, 2024 — Rated 10 out of 10 by T.T. Jiffy Lube of Elkridge
What did you like about your recent visit?

Good folks
Report a concern   November 6, 2024 — Rated 10 out of 10 by O.J. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Everyone was pleasant . The coupons did help but could be better . The overall experience was good . It didn’t take much time either. I appreciate the service .
Report a concern   November 6, 2024 — Rated 10 out of 10 by A.Y. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Great service, well-educated staff and friendly atmosphere. Top 10 serevice!!
Report a concern   November 6, 2024 — Rated 10 out of 10 by G.P. Jiffy Lube of Elkridge
What did you like about your recent visit?

All of the staff are professional.
Report a concern   November 6, 2024 — Rated 0 out of 10 by C.G. Jiffy Lube of Beltsville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

My car was scratch badly, with no accountability from the staff.

Report a concern   November 6, 2024 — Rated 10 out of 10 by T.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Absolutely the most amazing service ever

Report a concern   November 5, 2024 — Rated 10 out of 10 by K.M. Jiffy Lube of Elkridge
What did you like about your recent visit?

Staff attention to details. Thank you.
Report a concern   November 5, 2024 — Rated 9 out of 10 by S.S. Jiffy Lube of Reisterstown
What did you like about your recent visit?

Work was completed as requested
Wait time was as promised
Pricing was satisfactory

Report a concern   November 5, 2024 — Rated 10 out of 10 by G.W. Jiffy Lube of Crofton
What did you like about your recent visit?

Fast service

Report a concern   November 5, 2024 — Rated 1 out of 10 by K.D. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Second time at this location for an oil change. Never checked my tire pressure or reset my oil life the first time. Thought it may have just been an oversight. Came back again and the same thing happened. Wonder if they are ever performing the full service at this point. Seems like the bare minimum is being performed. Not only that but they left greasy hang prints all over my white truck handles
Report a concern   November 5, 2024 — Rated 10 out of 10 by B.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

I love this Jiffy Lube and the men who work there go above and beyond to make me feel welcomed and they are good people!!! I'm in and out in less than 10 minutes...The only thing I could suggest is for the owner or owners of this Jiffy Lube to pay your employees more money, they definitely deserve a pay raise...


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