Customer Testimonials
Always provide service when we make special requests. Always courteous !
very responsive
Service is fantastic! I ran out of propane for my dryer. A delivery came the next day!
Sean McGinley has been a great resource, the install and set up process has been much easier than expected! 5 stars!
You inform each customer about the time for refilling, the drivers/delivery know exactly what and how with never any issues.
Good service and friendly people. Prompt service.
Osterman Propane has been professional, responsive and has delivered the needed propane in a safe and timely manner. The website is easy to use and usually answers all questions. We had a recent need to call Osterman's to check out a gas problem and they arrived within the hour and were informative and able to rectify the problem. We appreciate always knowing that Osterman's is our company and are responsive to customer's needs.
I have been with Holden for several years for Propane service.... they did the install and did a great job...tank and supply line.
Everyone in the office has been pleasant and helpful .
Service to my fill tank has been always on time!
I would recommend Holden and have done so over the years .
Thank You for your services.
Rockport Customer,
George Muniz
I like the timely delivery.
Overall great experience
Always reliable
Excellent phone relations and prompt service.
When I ordered it on the phone the person I talked to was very pleasant Tell me exactly what it would cost and I appreciated that. Delivery was fast and there was no problems. I received an email from you guys saying on my first fillip of the year they deduct$25 for my total bill I'm not sure if that happened I don't think it did.
Thank you for great service.
First name removed Demario at 592 N Washington St in Belchertown
Good customer service
Very Customer focused. Website is very user friendly.
Good response time after a rough start.
Great service and knowledgeable and friendly staff
There here when I need it
Very fair prices and great service. If they can help you they will. I have been a valued customer for over twenty years!
Wonderful customer service.
Reliable service, good prices
I find service is good and dependable however it makes no senxe to me that they only fill one of the tanks on my orioerty and have to return a few days later to fill the other tank. Both tanks can be filled on one visit without having to move the truck an in ?!?
When I call, they come.
My propane needs are always taken care of in a timely manner. The delivery staff is always respectful of my property. I have never had any issues with a propane delivery. Very satisfied customer.
Great delivery practices!
drivers are always courteous, deliveries are quick, and I like a bill in-between the door!
Quick delivery, website works well.
Great service!
Employees are very polite and easy to work with

The driver was very nice and beautiful