Customer Testimonials
Fast and efficient service especially when using the app. So happy this company is responsive to a customer who doesn’t use propane as frequently as many. I primarily use propane for my fireplace and home generator. A lot of companies will not fulfill such small orders. Thank you Osterman for supporting everyone :-)
Their service as scheduled
Well, propane is propane, but the service is excellent. From the office to the delivery driver it was beyond compare. And I like knowing what the price per gallon is before the delivery. I was in disbelief to see the delivery posted on my account the same day. Fast and efficient.
Responsiveness
Automatic delivery, on line payment, easy peasy - no hassles
Osterman has always come through for me.
Propane price is reasonable and scheduled deliveries occur on time. On the occasion when we have needed to call for help, we have received prompt, professional and friendly service.
Customer service representatives
The ordering was easy and propane was delivered next day or two.
Very prompt, courteous and very easy company to deal with.
Great customer service.
Great service, people friendly!!
Prompt,courteous
prompt easy to speak to a person
Leslie was so helpful setting up our site survey and tank delivery. And the tech that came, luis so knowledgeable and walked us through everything clearly for us. I would recommend superior to anyone based on the excellent customer service all the way around.
No issues with product. Keeps us warm and cozy.
The service tech always polite and focused on the job.
Thank You
The delivery and service guys have always been friendly and helpful.
This is the first time I’ve used propane, and I like the service that you provided me with
Easy scheduling. On time service. Courteous and knowledgeable staff.
I been using Holden for over 40years and always have good luck with service call and everyone been great. As Jay was my main contact over the years and miss him since he has retired. But there are new people and doing great.
Awesome job. Thank you for all your great service.
Easy to order online with my busy schedule. Delivery guy was professional and friendly. I manage a service group so its appreciated when I see good service.
A technician came immediately when we had an issue and resolved the problem.
Automated refill without having to make service calls and automated credit card charges keep it very simple on my end.
You’ve been there when needed with prompt and courteous service.
Very dependable.
easy to create an account. easy to understand. your software behaves as it should, is fast and direct. options are clear.
delivery was super fast.
Very friendly, helpful service!
Service is great. Technician was very informative and helpful with my questions.
Great delivery service. Professional
Flexible and prompt service. Phone support people are very helpful. I like to my superior web site.