Customer Testimonials
Last Saturday my gas stove went out while making breakfast. Called Osterman and they were here within 2 hours to fill my tank! Thank you so much for some quick service!
Your service was quick and your driver was very nice.
I don’t have to think about it!
Reliable service
Good service and good people
I like the prompt service of your company - you just come when tank is low. I never have to worry . Have a nice Holiday
Peggy Iaria
Dependable and professional.
I’ve been using Holden for almost 15 years. I’ve only had a couple of issues which they corrected promptly.
Prompt service, like being able to both order fuel and pay invoice online. Friendly driver.
Oil deliveries arrive promptly. I am away for the winter so am relieved not to have to think about how much oil is in my tank
Auto delivery
Their automatic service
Keeps our home warm and cozy, can always count on having heat if we lost power. And the price of propane is affordable. The staff is alway pleasant to speak with as well.
Delivery when needed.
dependable service
VERY NICE CUSTOMER SERVICE
never in the cold cuz delivery is fast and efficient
Phone customer service experiences are always positive and pleasant.
Deliveries are reliable and efficient.
It’s everything we need!
Reliable
Timely automatic delivery
Good product and great customer service.
They were super responsive and able to assist when we ran out of propane. Scheduled time to fill the tank in a very short amount of time.
Very knowledgeable, curious and professional
The Osterman team was great to work with. They went out of their way to get my tanks and associated fuel lines set up in order to get me generator installed by Thanksgiving (very short notice). The workmanship was excellent. The folks were very knowledgeable - particularly a shout out to Bobby Roy who made several emergency trips to my house (to address critical situations that we were facing) and to resolve a perceived issue by the tank inspector that had him fail our inspection - Bobby provided him additional information that made the inspector realize that the point he was rejecting us on was was a misunderstanding on his part of the applicable requirement to be using. The office staff that helped me set up my account were also great about hand holding me to get me through the process. Everyone that I worked/spoke with were excellent at answering my many questions and at making sure that I understood the explanation.
I was extremely pleased with Osterman's performance.
I like that you have multiple products
Keep up the excellent work.
Seems like every question or issue takes just one call and its done. I am a new customer and how they conduct their business is refreshing.
We have never had a poblem with delivery or billing.
Good service on time never ran out of propane
I was disappointed that I had to call multiple times on multiple days because I was on hold for more than 15-20 minutes waiting for a representative to order propane. In addition, when I did order, I was told that my delivery would be there within 7 days. Unfortunately, it came on the 8th day. My representative was very nice and helpful but the phone and delivery service was not typical of Holden.