Customer Testimonials
the Associate I talked to was very friendly and informative, she also got back to me the same day with and 1 hr or 2 with the answer I needed.
Thank You!
Office customer service responsive Propane deliveries always done in a timely manner I did cancel service but only because our propane heater was ancient and we could not get parts to repair it
They always do a great job
Service is prompt, peace of mind we have enough propane for our generator when needed. Thank you!
We had a leak. I called it in. Within a couple of hours a tech named Lewis showed up, diagnosed the issue, explained it and fixed it. He also had a delivery processed which occurred shortly thereafter.
Osterman/Superior is a first rate organization with knowledgeable and competent people.
Quick delivery!
Prompt service. Whenever I call the response is immediate.
Excellent customer service
Online works well
I’ve been a customer for 25 years. The staff is very nice. They have great customer service.
Have always received great service
The ease of ordering propane fill online.
Fast and honest service and customer service. Delivery was excellent was perfectly done.
We have never run out of gas and employees are very friendly and helpful!
Quick delivery after placing my order, and friendly & helpful delivery person. Thank-you.
Service, Quality and Pricing is what we look for in a good propane company.
Osterman/Superior Plus is the company for us. We've been a loyal customer since 1992.
We have notice that most of our Nabor's have changed providers base on price!!! We did notice our can's are not fresh we have been with your company for over 20 yrs and we don't feel like family... It's like we receive old and used containers, what's up with that? Please tell me why we continue our service... We stay with you because your service has been like family what happen?
Name removed
1 Fairfield drive
Palmer MA 01069
Excellent and efficient service, friendly and helpful team.
Fast and friendly service.
A year ago I accidently let the propane run out!
The woman I spoke with told me I can call for a refill when the needle on the gauge is 40 or below. That is such a a comfort to know. Delivery is dependable. I like that I can still pay by sending a check. All good.
Responsive and dependable
I can only comment on the delivery drivers. They are wonderful, each and every one and
especially driver #Phone number removed (seriously? you can't put his name on the ticket? He's just a number????)
I loved that he honked his horn when he was leaving (I was in the house), to let me know he was finished. Sweet.
Next day delivery
good service
Customer oriented and always available to help.
Easy to go online and request a delivery and they come within a couple days.
Organized, responsive and professional!
Timely and professional service
Good service always
service is always great........