Customer Testimonials
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Pick up phone and deliver on time
Called on September 5th for tank fills and got delivery on 9/11. Employees are very courteous and able to answer questions. Have been with Osterman/ superior since 2009. Keep up the good work and reasonable pricing. Don Yenovkian. Brookfield,MA.
Ordering process is streamlined, deliver is prompt and accurate.
We get automatic delivery, always on time. Great service and staff.
Very good service.A+
Efficient and friendly
Professionalism and care for the customer
Phone calls are answered promptly, and any questions are usually resolved in one call. Propane deliveries are typically within 3 - 5 business days.
I don't have any specific ideas -- I think you're doing a great job.
Close to home
Always friendly
Friendly and knowledgeable delivery man and very prompt service
ease of ordering and billing
Great rates and offers and always on time.
Delivery driver was top notch!
Calling for a delivery was very easy.
Gave up on the website. Was a pain.
Never have any issues. Have recommended you to many people.
We have a challenging driveway and your delivery drivers are careful and professional.
easy to pay and schedule delivery
Competitive, low price for customer owned tanks. Online portal for ordering & online payment. Friendly / local customer service representatives.
I have been very happy with the service and communications I have had with Allen and Matheson. My only fear is that like other places you may not accept checks for payment in the future. I would rather use a check than pay on-line.
Prompt, accurate, helpful, friendly!
Very friendy and professional. Answers all my questions.
Polite people when I call to remind that our tank is below the twenty percent mark.
The delivery driver was extremely helpful and informative to a new home owner. He gave me useful information about how to maximize the value of my propane service.
local
I have never run out and the driver is very nice.
Great customer service and friendly delivery drivers.
team is timely in communicating, as well as scheduling deliveries, and ensuring notations regarding delivery are followed. Have never had an issue with delivery or team in the office.
friendly & dependable
On time and very friendly