Customer Testimonials
I like the lock in pricing and prompness in receiving delivery.
The system of monitoring the amount of propane in the tank and then automatically making a delivery is excellent. The fact that a very complete notice is left with the client at the time of delivery is most appreciated. The payment system works well. The delivery person is respectful of the property.
prompt and efficient
Automatic delivery, prompt response
had major issues with them in january...they changed the delivery time from 3 days to 12 days,we were on a will call,,,almost ran out of propane in jan because of that..they kept changing the delivery .was supposed to be 3 days,then 4,then 5 then 6 and so on,every time i called they said the delivery would be the next day and they pulled the ticket for that day.Called a young lady in the main office in Maine...named Kimberly.,then Beth,than Jillian,on seperate days,..they kept telling me the same thing that a delivery was coming...we were getting the propane out of East Greenville,now we are getting it out of Reading which makes more sense .I'm 70 yrs old...my wife wanted to drop eastern propane but i said no...so we didnt.3 weeks ago i want on your portal ,the portal said we were going to get a delivery on the 13th of oct,then it was changed to the 20th,then there was no date set...i called the office in Reading a young lady named Mya.,on the 21st..explained the situation of the delivery,she set up a delivery ticket for us.still there was nothing on the portal of when that delivery was going to be,plus we are having issues on the left tank not reading properly,is stuck at full reading...so i didnt know how much we had ....your portal was saying 14%...,I was under the impression that auto delivery would be triggered at under 30%,we got a delivery on the 30th..the guy who made the delivery i asked about how do i know how much propane is in the tanks ,how do i read the gauges and what they mean,he explained it to me...the left tank gauge is not working,but basically if the reading on the 1 tank is working the other tank should basically have the same amount....the question now that i have,,,,do i have to call for a delivery ..i was told 2 dift things,,,auto delivery meant that we would get a delivery triggered at 30%...was told also that i have to call for a delivery...so which 1 is it....Was hard to give you a 9...considering what we went through in jan....but because we got a delivery in amount of time when i called last week i gave you that number.thank you for listening.......yours truly Name removed
I appreciate your staff's assistance when I had to make a correction on my account this summer. Thank you for your help.
Always good on deliveries deliver people are always friendly
You are reliable.
Reliable service and competitive cost. Easy to use.
Very professional and helpful.
We switched to Quarles when we built our apartment for my mother in law, using a gas furnace and added gas logs to our family room. We are on auto fill up so we do not need to constantly check our tank ourselves and that is a blessing.
We also get our fuel oil for the main house from Quarles and they fill the tank when called.
We have always found them to be very courteous in the office setting and their delivery drivers are very friendly and courteous.
Could not ask for better service
Easy to schedule and prompt delivery
Nice folks. Great service that promptly answered the our needs.
Employee
No nonsense business, Deliveries are timely and your tracking method never lets me down. If it ain’t broke don’t fix it. Like your new orange colored Delivery truck.
On time efficient and respectful of property
Great service. They fill our tanks before we need to call them.
Good prices, prompt service
Autodelivery!
All personnel at Quarles, both office staff and field personnel, are friendly, personable, courteous and efficient. Shania in the Verona office is the best! When I call for an emergency delivery of propane, they come out to my house right away. They are a company that you can count on and trust.
Monitoring of propane levels!
Great customer service!
Reasonable cost, prompt delivery, accurate billing, payment plan is very fair, delivery drivers are courteous and efficient.
Always have been on time with deliveries and responding to my inquiries
Also receive prompt service
Easy to order heating oil. no issues.
Don't have to worry about running out of propane, great service and delivery personnel.
Very friendly guy- no problems
I do not have to call for a refill. If I have a problem I feel like I have someone to help me
Always on time delivery.