Customer Testimonials
Everyone there is very professional and polite. I am so thankful they check my tank anytime they are in my area. It has been very cold here in Highland County Virginia. Thank you, Joyce
Option to monitor tank as well as respond to online requests for fill-up.
I don’t have to worry about running out as you monitor. You deliver when it’s needed so I’m not charged the delivery fees more than needed. I’m acute to this cause there was a time I was getting partial loads that were obviously just unloading the truck on the way in. I complained and it stopped. This occurred before Superior. What I like is you put it in writing so I don’t feel I need to look over my shoulder.
The delivery drivers have always been friendly and professional. And the customer service is excellent.
Good service once you get through to someone. Had trouble trying to use online ordering and no luck getting through using the phone number given. Fortunately, I had an old number and used it to get through and got prompt service.
I call you respond no questions asked keep it up thank you
They came fast and were very nice
On time
Quick and easy to use website to order delivery. You came when scheduled and you closed our gates!! Sounds like a small thing but we have dogs and visitors have left the gate open.
Thank You!
Quick and easy
Seamless service.Friendly knowledgeable staff.
Thanks
Speedy servuce
Friendly associates who know the answers when I call with a question comes to mind. We have never had a problem with Quarles and have been with them over 30 years.
RELIABLE
First, the budget plan. And secondly, how you keep track of propane in my tank so I never have to worry about running out.
Thank you, thank you!!
Tank levels are monitored and deliveries are on time ! Associates are helpful and professional .
Your product and service are impeccable. Thanks for providing us with high quality heating fuel.
have been a customer since I built my own house in 1997. I decided to use Allied Propane because of their great reputation. Always can depend on Allied Propane. My driver for delivery is always very nice and always very careful I believe he will have been working 41 for your company. He deserves a great retirement when he is finished working next year.
Professional courteous service
All has been great for 20 years we only ran out of propane one time.
The customer service person, Krista, who I spoke to was excellent.
Delivery in the nick of time. Very friendly delivery man.
You are on top of everything: what I need, when. Thank you.
Your website needs work; it’s not quickly user friendly or intuitive enough. Takes too long to figure it out. Whoever designed it hasn’t considered different cognitive styles or industry standards. Work on a quick login procedure first. We shouldn’t have to remember stuff. Find a secure auto-pilot method.
Plus: you are not quite ready to handle one person who has two accounts. Seems like too much for you to bear. I live in DE (six months) and NY (six months). It’s complicated, isn’t it 😞 I can get through it okay, but it’s messy. Plus: (example) I need an inspection in DE; you almost sent a tech to my NY residence. I will continue to try to keep on top of the awkwardness; but it takes two of us. Thank you for your kind help.
I like everything about your upgraded systems. Drivers are courteous.
The person that came out to service my tank was so polite and explain what he was doing and answered all my questions.
Customer service was excellent and the driver was professional and went the extra mile to ensure all my services were working. Thanks to all the teams.
My delivery driver was fine, I was ecstatic to see him as I was down to 12%. I did call customer service at Superior Plus twice to request delivery, even though I am a monitored customer it seemed like I had been forgotten. Joy was my customer service contact and she was very helpful the second time I called and made sure I was on the schedule for the next day.
Reliability
Your representatives were courteous and professional, answered my questions and the service provided was timely and easy.
Note: it is only ok to use my initials to promote Eastern Propane, not my first or last name.
You moniter and provide! The option to lock in prices for the year.