Customer Testimonials
To be honest with you this is the first time I have used this type of service and don't know what to expect. The people I have talked to so far seem very nice and have been able to answer my questions so far.
What's not to like always good service. Have recommended Kamps to more than one person and they have been happy also
Deliveries happen without my having to request them. Drivers are always friendly.
Good service, friendly folks, great to work with!
Is affordable, their customer service is good. They have help me installing our stove very thankful for that, the only ones I trust .
We've never had any issues.
Mike was very helpful and kind he made sure we were taken care of and let us know if we had any extra questions we could contact him.
Great service!
Reliable, immediate answer service
local friendly service
Good driver
Take good care of your clients
Great Customer servicew
Friendly staff
Driver was kind and was in and out quickly.
The employees are great to work with, and product is competitive.
The people on your Customer Service line have greatly improved since last fall. It was nearly impossible to not wait on hold for a very lengthy time or if you left a message, you almost always did not hear back from anyone, and you would call the next day to have the same thing repeat.
I requested a late fill in June because our prior fill had been early March 2025. The woman helping me agreed to fill it at our purchase rate from the 2024-25 season. She also politely inquired about my age, and told me about the Senior discount of 5 cents per gallon at the time of a fill.
3 1/2 weeks later when our tank was filled, the charge came thru at a higher rate. I called customer service and they very quickly changed it after looking at the documented conversation with the prior customer service rep.
She also asked if I had spoken with your Loyalty team. NO I had not because I did not know it existed. She transferred me, and I spoke with a woman who gave me a rate for 2025-26 season based on the fact that we have done business with "Hopkins" for 35 years, and are remaining as a customer with "Superior-Hokin's". We are very pleased with our rate. Our official offer came through on your website within days as she said it would and we have signed and paid for our next season of propane.
When I call for a delivery, I get it quickly and everyone if very friendly and helpful.
Timely service and response to questions
Best company. Staff so friendly and efficient thank you
Fast and easy
Tim the best technical
everything is great''on time and friendly-Thanks so much''
I don"t have to call you. You are always here on time to service my propane tank. Also I can pay in payments. That helps. Thank you.
You are getting better from this past winter. Hope you continue to improve and will be back to where Hopkins was so reliable.
Tony the deliver tech is great. We ran out of gas.
Tony came to refill the tank. He put a monitor on the tank. He also did a very complete survey of our system, checking for leaks and lighting all the burners on our stove.
All the while he was very affable.
Tony is a wonderful ambassador for the company.
Everyone in my association with Kamp’s propane has been more than friendly and very responsive. They are the reason I keep coming back.
It's on autopilot...
Excellent in all aspects in serving my needs.
The people.