Customer Testimonials
The office staff was friendly and responsive
Excellent service, we get our propane through Griffeth Energy, Skaneateles. NY. Rain, sleet or lots of snow they deliver. The delivery persons are friendly and experienced, they even help me get my furnace running. We have been using them for over 10 years and would never switch. They are quality. Thank you.
Helpful friendly service. Delivered when said. Fair pricing
Always GREAT service with the St Johnsville, NY branch!
I am an automatic delivery customer, but hadn't gotten a delivery since Spring. The gauge on the tank read below 20, so I called Griffith. The person I talked to, I believe her name is Cynthia, was very reassuring and pleasant. I had to wait a long time for my chance to speak to a representative and Cynthia (?) made the wait worthwhile!
I did request notification before delivery so I could shovel a path to the tank, but I did not receive notification. I apologized to the driver for not having a path shoveled. He was pleasant, appreciated my concern, and completed the job efficiently and without complaint.
The wireless level device attached to the tank is great- we can keep an eye on the amount in our tank from our phone or computer.
Superior Propane also keeps a close on our tank - we have the auto delivery and have never ran out
Great customer service.
Very friendly service. When you call for a problem you reach a LOCAL service rep who is quick to find a solution.
I like that you are consistent and the employees are so friendly!
Appreciate advance notice of delivery and monitoring of tank
Quality service
Great Service. The driver was beyond helpful making the delivery with the backyard full of snow. Thank you for your help.
Very courteous and helpful staff when on the phone and when deliveries are made to our home. Very comfortable talking to everyone at Superior Plus. I highly recommend this company.
Locally owned and operated. You don't need to buy the tank. Easy to contact when you need them.
good service
Prompt service
Reliable, safe and efficient service. The drivers are careful around the plants, and they always make sure we receive deliveries when needed, without us needing to call. And the employees are all friendly and experienced.
Dependable
Even given the fact that we are in the middle of a deep freeze and major snow storm, the overworked customer service reps were patient, kind, and accommodating to send out service truck to refilled our tank.
They also explained my bill, admitted they were in error of overcharging me, and confirmed correct price.
I love them all for the hard work done in winter of 2026
Carol Rivers
Not the phone service - had to wait on line it said 2 mìnutes & went to 30 minutes
Service
Prompt service
we received prior day notification of our delivery and had our driveway plowed and path to the tank cleared. when 5pm passed I figured we would not be seeing our delivery that day. but at around 530pm the truck showed up and the delivery was made. driver was courteous and good natured despite the very cold temperatures he ws working in. he was very grateful for the condition of the driveway and path to the tank.
my suggestion for betterment would be a way to track our delivery in real time so that we could be sure dog is out of the way and vehicles out of the trucks path and know when to expect the fuel to arrive.
Professional & friendly people.
Fast service, easy app to make payments
I believe your price to be fair. I particularly like that you monitor my tank for its balance. You usually respond quickly if I request a delivery.
Great service! Griffith Energy has been providing excellent service to me for over 20 years.
Although I had trouble getting the right people on the phone to set up my account after we moved into our new house. I talked to a Superior Plus delivery technician who checked the tank, (we needed a refill) took my name and got things rolling. By the end of the day our tank was filled, our equipment checked and account was squared away. They are the best.
I like that they show up and fill your propane tanks without me having to do anything. I like their budget billing. I can budget every month for the bill knowing exactly how much I have to pay. They were friendly and helpful when I called. All good!
Setting up our service was seamless. We also like auto delivery.
I am so glad they did a safety check on my new home I had no idea I had a leak they saved my home n my family!!! They are very good people that work for warners and have a very good communication skill!!!! I am so happy to be a part of the Warner gas family!!!!