Customer Testimonials
Great job & Great service
The monitor system lets you guys know when it’s time to refill without me making a phone call.
Personnel are all friendly
Hassle-free service and pleasant to deal with over the phone. Their account portal is pretty easy to use, too.
PROMPT AND VERY PROFESSIONAL. GREAT CREW
After a professional installation, the tank was filled within a couple hours that was not scheduled. Superior Plus Propane was easy to work with and provided exceptional service. Thank you from a new customer.
Prompt action and classic customer service
No robot or overseas calling center!!!
Very easy to get service and quick delivery, very friendly and professional.
Good service, LP is of clean quality.
Prices are consistent and the delivery people are respectful of property and barking dogs.
Very prompt and reliable.
Good product, took me a day to get into contact with you because the first time I called there were way too many phone promps. 2nd time I called seemed to be less and had no issues.
Easy to order,courteous people. Reliable.
Deliveries are on time, customer service calls c are always answered and polite. Satisfied with all
The promptness of delivery and the delivery driver was very kind by calling me when he couldn’t locate the exact spot to deliver. When we spoke he was very courteous and we got him to the location quickly!
Great customer service. Nice incentives to sign up.
Very easy to work with and great communication
delivery and setup on 100 gallon bottle was free and tec guy was very good.
I like the fact that I do not have to check my tank,as you can see it from your place of business.It was nice that when I called and said I could not afford your prices,you worked with me so I could stay with you.I like to talk with the men who bring my propane,they are very friendly and polite.
Drivers are always very prompt, communicate times well and accommodating to challenging access.
Friendly personnel, good service. I am a new customer.
Excellent Watertown NY based staff to work with. Knowledgeable service technicians and helpful local office staff when I have questions. The main office staff do not quite meet local staffing standards but they are polite.
The budget plan
The promptness of delivery, keeping us confident we have propane
Whenever I’ve needed to call, I’ve received friendly, informative responses but I don’t need to call often.
Representatives respond promptly and are knowledgeable.
Good service and competitive pricing
Service is dependable..... product is great.
Super great company. They helped me set up a delivery service for my propane usage now that I am older and finding it harder to load and unload and set up my 100 pound tanks by myself. They also started my account with a huge credit AND also give me a senior discount.
They just delivered yesterday. They keep track of my usage automatically. I don’t have to call them.
I am so so so pleased with this company. Many years ago my husband and I dealt with the other propane companies around Plattsburgh. They gave us nothing but trouble causing us to get our own tanks and have them filled ourselves.
Extremely grateful for Griffith Energy.
Beside the fact that Griffith's product (propane) always works, all the personnel with whom I come into contact are helpful, courteous, kind and respectful.
The app is super easy to use, although I do miss the ability to see my tank level in the app. Also, I can count on Griffith to deliver within a few days of ordering.
Very accommodating.
Ease to talk to a live person, ability to understand what I perceive is an issue or service that I need and timely resolution.