Customer Testimonials
Your driver was very courteous-- efficient, and clean-- I like the nice new truck he is driving!
Eventually, I hope your Website remembers me better!-- and I can call in my tank readings via the computer-- instead of having to make the phone call. But-- the phones are still the most reliable, I see! :-)
We like your company because you have small town friendliness. Your employees are very
friendly and courteous. They also are on time with propane.
"Great Customer Service, Great Delivery Time"
Prompt Response Time
No Issues
No Issues
Customer Service Great
"Good Communication, Good Follow-ups"
You have never let us run out of propane.
Your staff is great! They are always helpful, knowledgeable, and call back within a timely fashion when needed.
Timely Service
They Don't Call and Bug Him
"Great Service with Inspector, Satisfied with Everything, Prompt Service"
The technician was friendly and informative. Nice guy
Just great service, Thank You
Good service, good price
I recently returned to my mobile home and found grey and black smoke coming from the chimney. I called Burnwell and told what was happening. Within an hour a repairman was at my door. The problem was resolved in 1 1/2 hours. A mouse had built a nest in the intake line under the dwelling and clogged the system.
I do have to say however that if the air inlet to the furnace had a wire mesh screen over the end of it nothing would be able to get in and cause a near fire situation. I worry that the same thing could happen again. I am 80 years old and can't get under the house so what will be will be.
Quick service on delivery and any other issues I had
great service
"just started service again, no problems"
Rapid no nonsense delivery of product at a reasonable price.
Great Service! I really appreciate your technician's who set the tank and help set pressure on our cottage! Excellent guys!
Service is always good. I met the delivery guy yesterday and he seemed very knowledgeable and cared about our house.
"You came as soon as you could, I came in to the office and you were very helpful."
You always come when needed and the customer service is very good.
Timely service, friendly staff.
You always deliver when I call.
Everyone is friendly and very helpful. They are always pleasant.
Responsive to questions; knowledgeable personnel and willing to give bid product quotes
On time delivery - friendly customer service