Customer Testimonials
The customer service is always great. Every time I need to call, they quickly answer any of my questions and assist me with my inquiry. I am very happy with the service I get from Burnwell.
"Quick service, hooking up and delivery."
"They fill every 3 months with no issues. 2 year contract with a set price. 500 gallon tank, fills when needed."
The service and installation is good.
Happy with everything in general. Delivery and office personnel are very good.
When needed call and takes care of fuel needs.
Price
Timely service and buy ahead propane at competitive prices!
They deliver when they should. Very accomodating. Girls are all nice in the office.
Needed a service tech for our oil boiler this past weekend during a major winter storm. Adam from the Dansville, NY office responded. He did a FANTASTIC job.
Responsive, friendly, and helpful.
Big snow storm coming and our tank was getting low but not quite scheduled for a fill up. Driver got to us before the storm so we wouldn’t have to worry about running out. So thankful for the service.
Takes care of issues when needed.
If I call to find out when to expect a delivery you are very courtious and give me a date. I did not lock in a price and you were helpful in allowing me to do that.
Customer service in Dansville office is very helpful.
Good at coming when fillup need. Do everything pretty good.
Delivery of fuel is good.
responsive to any concerns or needs present
Prompt delivery of fuel oil. On a will call basis.
On a call basis with delivery being prompt with courteous driver.
Likes how friendly company is.
New customer. Prompt service
monitoring fuel level to insure I don't run out.
Keep fuel filled. No issues.
Delivery man Dale very careful and professional personable. Pleased with pre-buy program. Consistent and predictable. Mountain goat driveway with 3 homes. Gave cell phone to communicate needs more effectively.
deliveries .tank is never empty and its not suburban
The people I’ve worked with have been friendly, understanding, helpful, and generally laid back.
Great service
Automatic fuel oil delivery is always dependable, never having to call for a delivery. Annual servicing, cleaning, maintenance and adjustment of my heating system is timely and professionally done. The one time an emergency service call was needed, the response and repair was prompt. Due to the age of my furnace, I like the availability of the several service plans that covers annual cleaning, adjustment, plus parts and a labor in the event of a system failure.
Griffiths Energy is very professional and very reliable.....