Customer Testimonials
Even given the fact that we are in the middle of a deep freeze and major snow storm, the overworked customer service reps were patient, kind, and accommodating to send out service truck to refilled our tank.
They also explained my bill, admitted they were in error of overcharging me, and confirmed correct price.
I love them all for the hard work done in winter of 2026
Carol Rivers
Griffith Energy has always provided excellent quality services as my propane supplier.
They came out promptly when I needed them
Always address any concerns. Delivery is always good. Have never run out of propane to heat my home.
Prices are good and service! Everyone I talk to on the phone are always pleasant and helpful!
Quick and easy service with an affordable price
Quality of customer service
I've had very good experiences with the service staff and delivery guys! Always professional and do the job efficiently.
Service is pretty regular and your driver is a great guy
Good prices and always exceptional service.
I like the office staff & drivers ...the 1 drawback I have is the wait times on call ins...I was on the phone over an hour again last call! Put another person or two on phone staff! We all dont or cant all use the website!
Ross
on time no hassle
Easy to contact. Priced competitively. It’s nice speaking to someone local!
You folks are quick with delivery. Very dependable!
Thank you!
Very easy to work with and willingness to help (ie. group pricing - Loon Lake).
new tanks installation went very well. Griffith field rep was cordial and thorough.
Friendly and quick delivery
Excellent service, reliable, and friendly!
Great customer service and timely deliveries.
Reliability
No complaints. Friendly service.
Dependable
Great employees, knowledgeable and very helpful.
Jason Allen came out to our site and suggested tank location and routing alternatives prior to making my decision. No other company did that.
Various payment plans. Dependable delivery. Competitive prices. Great customer service.
Dependable products and great staff. I was extremely impressed with how they treated me and assisted.
Everyone, from delivery to office, are so kind and informative.
Prompt & professional assistance
Excellent service and communication.
I am an automatic delivery customer, but hadn't gotten a delivery since Spring. The gauge on the tank read below 20, so I called Griffith. The person I talked to, I believe her name is Cynthia, was very reassuring and pleasant. I had to wait a long time for my chance to speak to a representative and Cynthia (?) made the wait worthwhile!
I did request notification before delivery so I could shovel a path to the tank, but I did not receive notification. I apologized to the driver for not having a path shoveled. He was pleasant, appreciated my concern, and completed the job efficiently and without complaint.