Customer Testimonials
Easy to work with.
Excellent service
Response when I contact you,
Face to face communication rather than phone is important to me. Treated with respect and answers and addresses all questions asked.
I have been a customer of yours for 30+ years - you have not missed refueling me even one time- thank you!
prompt service, polite knowledgeable person to deal with
Propane has always been provided on time when needed.
Two service reps were knowledgeable and courteous.
I like the automatic refills but this last one was a doozy. Wish they would come more frequently so it’s not such a big voll
I’m an old customer and the service I received was outstanding. Original price given per gallon was high but you were able to adjusted to a more reasonable price per gallon. I’ll always recommend you.
It's always a pleasure to speak with people at Griffith.
So far the people at customer service and the technician who came to setting up the account are very friendly and professional.
Friendly people, great service!!
n/a
Friendly, fast, accurate. A pleasant experience.
Prompt response to request for propane and courtesy..
Always extremely timely and professional. Great prices.
never had any issues good service
Personal service when I call . Friendly drivers and office people.
your delivery men are always nice .
Good service and prices!
how easy it was to contact and get help for my problem
We are pleased with the service regarding our propane usage. After speaking with an associate at the Dansville office, it was determined we did not need a tank as large as we had. On May 1, a smaller tank was delivered and installed. The installer kept us informed regarding what he had to do, and he answered all of our questions.
The service technician was great.
Good discount rate for propane when prepaying. The web site is easy to use & has complete information on balance of propane & and balance of prepayment.
Fast friendly service
Propane is always delivered on a timely basis. Pre buy program saves money.
My delivery person (same person for many years) is great and the folks on the phones have been helpful whenever I have been in need. I try to keep an eye to my propane levels, and the company has also done a good job estimating when I need a fill.
You can share my words and first name only please. Thanks!
Mindless. Propane delivered regularly. We have heat and hot water and the stove/oven always works. Life is peaceful because we never have to worry (or even think) about these things. Thank you!
Did the prepaid option this year. Got a delivery and didn't even have to worry about the bill.