Customer Testimonials
"don't give out 10s, tech were very professional and courteous, knowledgeable staff wants them to get raises"
Customer said she is a new customer. They were prompt in their deliveries.
Customer likes the auto refill.
Customer says they are on time and never let his tank run dry.
Customer said she and her whole family uses Burnwell. She has been happy with the service.
"Customer said he likes that they are local, but feels the price is a little high."
Jeff Pompeo was prompt and diligent about getting us the exact amount of fuel oil we needed in a timely manner. The receptionist was friendly as well. Great service in what could have been a dire situation.
Customer said they are friendly. Griffith came by and she requested delivery by them and they were able to help.
Customer has been with Griffith since 2009. He likes the reliability and that they come quickly when needed.
Customer said he likes they call him back and being on time. He likes the service.
Customer said he never runs out.
"friendly customer services, no issues with delivery, quick responses"
no issues
"ease of use, doesn't have to think about it"
Just had my furnace cleaned.
The representative arrived on time and did a thorough job.
"Good services, friendly staff"
"don't give out 10s, tech were very professional and courteous, knowledgeable staff wants them to get raises"
On time and in all weather
Very quick service and very friendly customer service people. Plus, you finally got my request for budget billing right this year! Thank you!
Customer said she likes the customer interaction. She was impressed with the representatives.
I took a survey from Burnwell and shared my concern about my situation and how it affected deliveries. To my surprise a representative from the company called and worked with me to effectively address my situation to my satisfaction. To have such outstanding customer service is rare these days, and individualized to meet my needs, I could not be more pleased! I have to give Burnwell a ton of credit for reaching out and not only solving my problem but also restoring my faith that genuine customer service still exists.
Customer said she is a new customer. They were prompt in their deliveries.
Customer likes the auto refill.
Customer says they are on time and never let his tank run dry.
Great courteous service at all times. Prompt delivery upon request.
Thank you!
no issues
"timely deliveries, helpful. no issues"
Love the service call when I ran out of fuel you. Guys responded immediately
I can usually get the best prices from Burnwell!
"Good services, friendly staff"