Customer Testimonials
Simply my go to bike shop for everything and anything
You are doing great, very friendly and committed. it'd be good if you respond the emails a bit faster. I am your fan and would recommend you guys to my friends!
Friendly , knowledgeable & fast.
I trust your technicians advice. I liked the pickup and drop-off service. Consider using text messaging for more rapid communications
Noah was fantastic. considering how hard it is to shop during Covid, he went above and beyond to make sure I got what I wanted and needed. thanks Noah!
Honesty, fair price, quality work, keep it up.
Despite having to conduct all the business from the parking lot, the employee(s) were friendly and attentive and the transaction was completed smoothly
Reliable service; knowledgeable staff that takes the time to explain.
The service. The staff was very professional and knowledgeable. I have purchased bikes there for many years. The products that offered are of great quality. I am very satisfied with the products and the service.
Richmond Hill community centre
Awesome quick service and went beyond expectations to get my bike back on the road asap after it’s repair. Thx team!!
The guys at the shop were knowledgeable and accommodating to a beginner and helped with my needs and treated me like a valued customer.
The Service is amazing! I was buying 2 bikes and the sales team were very helpful in the decision process. They even delivered the bikes! Keep up the great service!
Jamie treated me like a king. Most appreciated.
Your customer service - impecable!
They guys hooked me up with my very 1st mtb. Great friendly service, everyone was very helpful and knowledgeable 12/10.
Thanks guys!
The group was very courtesy.
Thanks
Paola
very knowledgeable staff and go out of their way to help
Quick courteous pick up and delivery service.
fantastic people, good organization (evening though we cannot enter the store). Although the prices are a little on the high end, the service received is worth it.
Thank you,
First name removed
Knowledgeable people. Great service. Great advice
Good selection, sales staff very knowledgeable and took the time to understand the needs
It’s always professional, quick and I always get what I’m looking for recommended by the team.
Fast, professional service. Will use again.
Efficient service, excellent all around customer service.
I am glad you are taking our safety into consideration in following the recommended guidelines for COVID19 prevention.
Thank you
Mike was amazing, he replied to my initial email inquiring about my sons bike and since we were in Ottawa, he was able put the bike on hold for my son and the transaction was quick and easy.
I want to thank you again for great customer service and taking care of us.
My son has not stop riding his new Marlin 5.
The Last name removed's
Great service.
Quick service and expert advice. Reasonable pricing for quality products.
Purchased a bike just a few days ago and really appreciated Noah’s advice and being able to work with the budget.
The market was very high, not many bikes around. You guys had one, and it is a good one!
Chris was very helpful. Actually held the bike for me until I could get to the store after work. Installed the bike stand and bottle holder in no time at all.
Thanks for the help