Customer Testimonials
Great customer service!
Personal and honest service! Passion about the business.
Great tune ups
Delivery.
The service, they picked up and dropped my bike, they really took care of it. It looks brand new
Thank you for the services. I like it.
Made several phone calls to look for gear to start gravel biking. I was indecisive, but with Mike and Ricky helping me, all was good. Left the shop with everything I needed. Just a side note, but important nonetheless, they were very patient and did not give any attitude towards myself as a new rider. This is very important, as being new to cycling is very intimidating, and there are a lot of pretentious riders and shop staff.
10 out of 10.
We set up everything over the phone, and I parked in the back to meet with their staff.
They made it clear as to why business was being conducted in this manner, and was very welcoming.
I will come back once the COVID-19 Lockdown is over, to check out the store, as during my visit customers were not allowed to enter (social distancing).
I like that the team is helpful and very prompt to answer your questions.
Thank you for helping us to purchase two bikes (and service two more) in a time of change and uncertainty, just when restrictions were about to be put in place for covid-19. All of the staff we spoke to have been helpful, knowledgeable, professional, and friendly. The fact that you dropped the serviced bikes off at our home was extremely appreciated.
First time I bought a bike from a proper store, usually bought from bulk store or garage sales and it is a huge difference. The service here is TOP quality! Their quick replies to my 'many' questions via email and very friendly service ensure a repeat customer from me. Even during a pandemic they still managed to serve their clientele as fast and efficiently as possible. A+++
By far, the customer service stands front and foremost. Thankyou for accomodating
our bicycle needs/parts in these changing times.
Super easy ordering and great customer service.
The Evolution Cycles team is genuinely focused on building great, trusting relationships with their customers. Their knowledge and service are beyond exceptional. A big thanks to Chris and Ricky for going above and betond my expectations.
Speed of service. Michael was great
Extremely easy to deal with, excellent communication, and good pricing!
Friendly, knowledgeable staff. Easy to do biz with, even in this strange new world.
Top notch as always!
Everyone is friendly and knowledgeable and prices are reasonable.
Great help over the phone sizing a bike for my child! The bike purchased from Evolution Cycles is perfect, was assembled and picked up the next day so we could ride on the weekend.
This is the second bike we've bought here in 4 years and would not hesitate to recommend this store to our friends and neighbours for anything bike related. The knowledge of the staff about products and the differences between the price levels was key to us making a correct purchase decision.
Also, there was no pressure to buy anything at any time. Thank you, again.
My family and I prefer to support quality, local businesses. Evolution Cycles is one of these businesses.
Cheers,
The Last name removed family.
Great Service, exceeded expectations at every step of my purchase.
Great service and order delivered as promised
Great group of guys, good prices!
Excellent service, helpful staff. Will come back
Very good, prompt, good value. courteous.
I spoke with Ricky Do over the phone to purchase a mountain bike and he was very knowledgeable in the type of bike I was looking for. He was thorough in comparing the different options I had and was overall happy with my purchase at Evoultion Cycles.
Thanks
I like the advice over the phone before going to the store. Once at the store, fast repairs, efficient record keeping, and good discussion.
Fast and professional service!
The Blackburn cargo cage is great. Your staff made it extremely easy to purchase over then phone and even dropped it off right to my door no hassle involved. I will definitely be buying again from you and will reccomend your store to my friends and family.
Excellent service. In spite of the lock-down difficulties the Evolution Cycles store got for me a helmet I liked and even offered to deliver it. The Bell Drifter MIPS helmet is of a very good quality.
Excellent service and product. Thank you!