Customer Testimonials
Friendly knowledgeable staff, expert techs, reasonable prices and very thorough.
Clear explanation with Prompt service
you did exactly what you said you were going to do, you finished fixing my bike exactly when I asked you, Chris also gave me good advice about my bike. I also appreciated that you called me when it was finished so I didn't have to follow up with you.
Knowledgeable staff, quick delivery.
Great service. Very friendly and helpful
Repairing
Mechanics pay close attention to my requests, they are meticulous with small details such as chain lube preference, cable routing curves, etc.
One area that can improve is to list all work items on the receipt instead of just showing "gold tuning" which captures the time for all the work required.
Nice and knowledgeable staff and mechanics
Excellent service and knowledge of the product. They were willing to accommodate me in my situation.
Thank you, Antonio and Chris.
Quality product and knowledgeable staff
Helpful advice for bike related questions
Customer service was excellent with friendly staff
The bike I brought in was fixed very quickly as well
I will be coming back for sure
I have said this before.
D'Ornellas Bike Shop is 2km from my house. Yet, I drive 25km to you.
The service and people at Evolution are top notch. None better in the GTA.
Friendly, staffs know what to do, good products, a little pricey but worth them!
Good communication.
Up front accurate pricing
Fast and friendly and knowledgable
my favourite bike shop by far. all the staff are really knowledgeable and friendly. i’ll definitely be coming back for any bike-related issues in the future.
The staff is very knowledgeable and friendly and the process is smooth and speedy. Thanks.
Its the People first! Mike, Jamie, Tim, and many others. Easy to talk to. Easy to ask questions of. I am always confident in the quality of service and great selection of products - Bikes and accessories. And its also trust! I know I will get great service, and just the service I need. (in my last visit I had this very experience again. I asked Tim if he thought I would need to replace the front derailleur and he said, he would do everything to clean, and recondition before needing to replace. That's how you build trust!)
Thanks Mike, Jamie, and Tim (and everyone at the store) ... Great Team!! Thanks guys!!
Name removed
My bike is a perfect fit in every way.
Staffs are friendly, knowledgeable and considerate. The store has been in Richmond Hill for many years and I have been dealing with them for long time.
You got the specific bike I wanted in 2 days and had it built for me quickly. I came from out of town so it was nice to get there and be served very quickly. I also very much appreciate that even though my bike was basically the cheapest in the store, I was still treated very well by everyone around. Thank you!
Efficient and fast
Friendly Atmosphere and Knowledgeable Staff.
Very professional
Punctual
good customer service
Highly recommend
Very helpful
Friendly staffs
The service department is very knowledgeable. They did a great job and I always let my fellow cyclists know where I service my bike.
Amazing customer service. Couldn’t be happier.