Customer Testimonials
Good customer service, fast assembly
Personal service from knowledgeable staff.
Very knowledgeable and excellent service
Very friendly and well explain the operation of the bicycle.
Friendly staff, good service, free easy parking in the back and the coffee:-)
I loved that 1. Justin took the time to ask what I needed in a bike, and spoke to me (and not my husband) as the buyer.
2. The service: chris took the time to explain how the bike works, how to maintain it, how often to get it serviced.
Excellent
I been with you guys for more than 10 years. Happy with service and products. It is my 16 ride Toronto to Montreal and thanks to you, I come prepared. 💋❤️
Great service very friendly and knowledgeable. Really helped with my decision on which bike to choose.
Friendly, knowledgable and engaged staff. Willing to help. A great experience.
I ordered some FOX racing pants and service was awesome. They went the extra mile to ensure a quick delivery time.
real service, real people.....care oabout their customers.
They take responsibility....I dealt with Chris and he was a real gentleman, aside from being g super knowledgeable about cycling and bikes in general.
Great place to shop!!!
terrific service at all times. so accommodating and professional. such a pleasure.
High end products and great service! Staff very knowledgeable and will get you set up perfectly for your needs…
Knowledge and honesty.
Personnel were very engaging, knowledgeable and helpful
The service team was very professional in servicing and repairing my bike. I had a full spring tune up. The brake cables needed and housing and other brake parts needed replacing. New fenders were installed. They showed me the fenders they would order. I was given a price for the work when I left my bike.
When all work was done I received a call that it was ready. The always said if I had any questions or concerns to please contact them.
I felt assured that my bike would be in good working order and safe to ride.
The owners and members or the service team are all bike riders and understand the importance of proper regular maintainance and repair to keep the rider safe.
I would not hesitate to take my bike there again.
I have bought different items from Evolution Cycles in the past and will continue to do so. I will recommend them to other cyclists for maintainance and repair. a very well run bike store and shop. Merchandise is also very good quality.
Wow the service was excellent and quick. I took my bicycle in to have a minor repair done and I had it back in an hour. My bicycle has been functioning perfectly ever since.
The service is always great and staff are friendly and helpful
Very approachable staff and had the product in stock!
Nice team and great service
The staff are amazing. Helpful, friendly and efficient .
Always good customer service.
Great advise and efficient turnaround for the derby.
Excellent service
Great service and honest advice. Your people are so passionate about their job and cycling. Very knowledgeable. When I picked up my 25 year old Trek mountain bike after service it looked brand new.
Great people, quality parts and service, and reasonable cost.
Supper nice and helpful staff.
Thank you again, will definitely visit again for any future needs.
I came to look at bike helmets and one of your service guys came out to help me. I'm really sorry I don't know his name, but he was amazing. He helped me understand how to tell if the helmet fit properly and how to know if it was the right helmet for me. He helped to size it on me. He took time with me and I felt very comfortable with this helmet.
We left the store and I went home to try the one I had already purchased. Your Bontrager helmet was more comfortable so I came back and bought it!
Also, Justin Skinner spent time with my husband and I about the appropriate next mountain/hybrid bike for each of us. We appreciated that he understood the terrain we were talking about in Haliburton. He was a good salesman and has us really thinking.
Your staff are knowledgeable, friendly and take the time with customers. We are a biking family and we will be back.
ps. I wish you carried more biking clothes. I would definitely shop at your store.
Chris took my bike right away and fixed the issue in just a few minutes. Excellent service.