Customer Testimonials
service was great
Customer service was really great. I was greeted with a smile by all 3 employee.
Fast service, helpful, friendly and attentive staff
Welcoming staff. Everyone was trying to be helpful. Nicely answered the questions. Upon delivery of my bike, carefully did all the adjustment and gave me all the instructions.
Friendly staff, great service.
Dependable and friendly and knowledgeable
great customer service
Very helpful and friendly staff
Your website is decent to quickly browse online before going into your store. Your staff (e.g. Antonio helped me this time) is very knowledgeable and helpful!
Quality and amazing service. Answered my questions. Professional and spproachable
Excellent service, immediately put my bike on the stand, gave a thorough diagnostic eval, communicated well, and helped prep the bike for the job I wanted to do myself at home. Will definitely be coming back for more service and parts.
Quality products, well kept store and great staff
friendly staff, efficient service.
Stellar and pleasant support!
Antonio and Chris are the one to talk to, I have learn a lot from them, they made me believe to bike.
Staffs in this store is the place I would send my family to, please keep up the good work.
Best Regards
local shop with knowledgeable guys. Repaired my bikes a few times there now and would come back if something was needed.
Riliability
Great service.
Your staff know what they are doing.
Skill is almost a thing of the past
Honesty, Speed of Repairs +++ .. Staff seems to love Bicycles and are really passionate!
Professional and super friendly staff! Chris, Tim, Issac are all super nice and helpful!!
Friendly and very knowledgeable staff.
Great customer service.
Special thanks to Antonio
Two thumbs up—-Way up
Was helped by Antonio. He is excellent. Was so helpful in picking out a bike for my wife and I as well as a car rack. Took the time to show how the rack worked before we purchased it. When we picked up the bikes, he was very thorough and again went over the two bikes and rack to ensure we were familiar with everything. Strongly recommend Evolution Cycle Richmond Hill.
I just rode my new Fuel exe for the first time and can’t believe what a game changer this concept is. I am leaving behind my carbon frame Pro Caliber which I love and was afraid of losing the agility and speed I enjoyed with it but this new emtb offers all that and so much more. Fun to ride to say the least. Thanks to Mike and Justin for the great service and pricing.
Local, well organized, friendly, knowledgeable
Genius level build! So clean
Knowledgable staff, helpful, can order in items if available, even though may not be normal stock.
"Hello! I recently had the pleasure of purchasing four bikes from Evolution Cycles- Richmond Hill, and I am absolutely thrilled with the entire experience. The staff members, especially were incredibly kind, professional, and went above and beyond to help me find the perfect bikes. They took the time to understand my needs and preferences, providing valuable recommendations that made my decision easy.
The bikes are fantastic – they're stylish, well-built, and exactly what I was looking for. Evolution Cycles in Richmond Hill offers an impressive range of options for all types of riders.
What truly sets Evolution Cycles apart is their exceptional customer service. The team's dedication to ensuring my satisfaction was evident from the moment I walked in. They made me feel like a valued customer and addressed all my queries with patience and expertise.
I have visited other bike shops in the past, but none have matched the level of professionalism and genuine care that I experienced here. I will definitely be recommending Evolution Cycles- Richmond Hill to all my friends and family who are in need of bikes or related services.
Thank you, Evolution Cycles for providing such an outstanding shopping experience. You've gained a loyal customer, and I can't wait to enjoy many wonderful rides on my new Bikes.
Fast service. Very courteous professional customer service. Amazing group of lads at Evolution Cycles
Loved the fast, efficient and friendly service!