Customer Testimonials
Products are well represented - very good installation - we love our lift! You can count on them!
My parents interviewed three companies for their new stairlift.
Bret Torfin came out promptly, was on time and was very professional. Can’t say enough good things about that young man. He is a “keeper”.
Price and warranty was also very important to them as they are on a fixed income. Hopefully they won’t have any issues with purchasing a new unit.
Thank Bret again for us. He did an outstanding job for my parents! 👍🏼
From the salesman Brett to the office employees Caleb to the installer Jeff Arrow did a fabulous job with our stair lift in a timely manner ! And they hauled away our old stair lift that was 15 yrs old !!
Works very well. Team that installed it worked non-stop for ~ eight hours.
Yesterday I had a power failure for about two hours. It was announced by the beeps. Chair lift continued to work just fine.
Your crew was on time.
Seem to be good quality. Does every thing the salesman promised
great service
Helpful sales associates and super friendly, knowledgeable and courteous installers.
I am extremely happy with my entire purchase experience. The salesperson who visited my home did an excellent job of determining the kind of installation that would satisfy my needs. He made no attempt to sell me unnecessary options or upscale equipment. The installation team arrived on time and made sure that I understood how to operate the equipment safely. The STANNAH SIENA equipment is impressive and I am thrilled by the many safety features.
Having a stair lift has made life "so much easier" for me. I was getting to the point that I couldn't safely or easily get to our lower level. the stair lift has made such a change in my life. Because I am now able to use both levels of our home, we won't need to think about moving to a single-level home.
I liked Brett our sales person he took his time with us Brett did what needed to be done the first time visiting. We are just waiting to see if we buy a second lift
Good and nice salesman
the crew that install the elevator and service men were very good.
First name removed
The salesman was excellent.... Very informative...
Delivery and installation was done very quickly and professionally, have had one service call, waiting for ‘the fix’....of the issue, will know more later if we’re satisfied with the service.
Complete explanation by Brett pre-sale, showroom to try the product, exceptional installer Hu-Sheng (sp?), fast answer to service question. The product itself is also very good.
We like it, although it is a bit slow. Also one can feel a bumpety, bump when one reaches about the 7th step from the bottom. The installer was very nice.
The product works excellent and the annual maintenance service is well done.
Very easy purchase, was thoroughly trained on how to use it and fix minor malfunctions if they should arise. Got the service plan which has a yearly check up, and we LOVE the elevator. Not just for ease for anyone with issues walking up stairs, but for moving stuff from floor to floor. Made moving in a breeze. We use it all the time! Love it. Thank you!
We love it.
We had one question that was answered through your chat line.
Brett did a wonderful job of explaining the options and following up with us to make sure all our questions were answered. His persistence is why the elevator is in!! He Was outstanding!
We are pleased with its look. We just had it installed so it’s very hard to evaluate it right now.
Very professional and thorough techs, I learn something from the techs each time they come out, but they should make sure they speak with management and not the office staff would be my only complaint. When they speak with management we learn more about our equipment. When they speak with office staff we don't get the message.
response was very prompt and helpful
I'm happy with the installation and the installer who did a good job. Lift seems to work well.
The responsive service from sales to installation. The informative materials and personnel. The fact that this is a family owned business in Minnesota. The product safety and performance.
Great service and the chair performs exactly like they described.
runs very smooth nice people to deal with
I appreciate the reminder for our annual service check up. Technicians always right on time and provide great service.
Fast and friendly
Very pleased with the model I chose. The installation went smoothly and it performs well.