Customer Testimonials
Very prompt service. The techs knew what they were doing and were very friendly and polite. they explained the running and possible issues with the lift we might encounter and told us who to call and what to do first.
Your Representative set the appointment. Your Team came to our home at the agreed upon time, They were in and out within a couple of hours and everything checked out as scheduled. The elevator helps us transport holiday decorations up and down (to storage) as well as the many 40+ lbs boxes I receive each and every month.
Arrow Lift has done a fabulous job of installation and service. We are Satisfied Customers.
Prompt and professional. Thank you.
The gentleman that came to our home was very professional and great at solving our problem.
Chair-lift configuration exceptionally accurate, and installation right on-the-money! Entire assembly package a state-of-the-art work: in strength, attractiveness, and smoothness of operation. As to service, your two (2) technicians--from time of unloading the entire unit, with its components, until their departure--performed the entire task in 90 minutes. As to their performance: quiet, efficient with one working from the bottom of the stairs, while the other was engaged at the top. Clean-up at close of the installation was extremely good. Courtesy throughout the 90 minute visit was impeccable!
Prompt, proficient and professional service with great technicians.
Everyone was very professional and helpful from the sales to the installation.
Very thorough instructions for operation.
It helps me get my husband up stairs and he is not worn out.
Friendly professional service.
Friendly staff.
Great customer service, in person and by email. Appreciated all of the efforts of Brett and timely installation
Every technician is always knowledgeable and thorough. Always a pleasure to have them in our home!
This product is very helpful, and has allowed me to live independently again. I don't use it daily, but it is there on the days that I have difficulty going up the stairs. When I have called for routine service, the repair people have been prompt, professional, and thorough.
They did a good job on the installation.
Great people. great products!
Good service on an essential product!
We have a long flight of stairs to get to the main living area of our home. We plan on staying here as long as possible. So we decided to get a lift now before actually needing one.
The salesman was very helpful in explaining our options and made suggestions that we had not thought of. We ordered the lift and set up an install date for the following week.
The installer did an excellent job and went through all the features and showed us how everything works.
I have used it quite a bit just because it is there. We now send our groceries up on the lift. I used to dread making multiple trips just to carry heavy bags in. I send them up, my wife sends the lift back down.
We plan on making a few other changes to our home to make it more age-friendly.
The maintenance agreement is great. Always feel like you have my back and we won’t be left in the lurch with chairlifts that won’t work.
My lift is checked out semiannualy. and one time when I had a problem, it was attended to immediately - I mean, the same day.
Works great. We should have gotten one sooner!
convenice of usage looks well in home
Good service and friendly tech.
Arrow lift is a good product and they stand behind it.
Josh, who serviced our lift is a professional, competent, and friendly man. In addition, he also re-aligned one of the lift access doors and adjusted the liftgate. Each of those efforts, increased our overall satisfaction with our lift.
We are accommodating to our new Stannah Siena; Having this Stannah product allows us to stay in our home rather than moving to lodgings we might not feel comfortable in.
Timely response. Nice, helpful people!
Very informative and helpful staff, convenient and quick installation. Thank you!
Qiiet machine. Nice looking. Works great.
Arrow lift did a great job from start to finish. The project was well managed and the finished product is exceptional. The client is very happy!!