Customer Testimonials
Attention to all details.when checking over the lift.
Dependable product and reliable service.
Nice install.
The salesperson and the installer were knowledgeable and friendly. The lift works as advertised. My sister saw our basement for the first time.
My husband often says "It's the best investment I ever made." I use it to carry heavy objects up and down the stairs.
I’ve always had good service. The technician was kind enough to wear a mask while in my house.
Good quality product, prompt and efficient service…what else would we want?……A+!
Charlie the sales guy answered our many questions, with knowledge and patience. We then went to the showroom and rode up and down on a couple different models. Chris, the installation guy, was polite and thorough. We felt well-informed, and decided to go with a model with good reliability ratings and some extra bells and whistles, which we think are worth it. We've now had is several days, and so far, so good.
Services are good. The officers are able to advise clients on what equipment, brand and model would best fit their budget. Very friendly too.
always good to give advance notice when making a service call
The stairlift works beautifully. Installation went smoothly. I've used the maintenance warranty, and the work was done efficiently. Personnel are all knowledgeable and friendly.
Mostly works in a complicated installation.
Employees are very friendly and helpful. Product installed in a timely manner.
You have more than 1 choice of stair lifts and that comparison in one place is terrific.
Very professional and knowledgable Sales Representative and installation Technicians.
Prompt Service!
Quality and easy to use designed Lift!
We thank for a vital addition to our home!
Service technician quiet. Competent, curious . Lift is quiet , easy to use and attractive9
Very useful
Purchased it for our Church. It has worked well.
I liked that a person came out to measure my stairs and leave some information with me. I called another company and they only asked for a picture of my stairs before they sent me a quote. I appreciated coming to the store so I could try out some of the stairlifts.
Arrow lift people worked closely with the builders to make sure the shaft is built according to the plan. Installation of the home elevator was done on a timely manner. When we scheduled one year servicing, the tech arrived on time and made sure everything was working fine.
POLITE, CLEAN. WELL ACQUAINTED WITH CHAIR LIFTS.
I only have my lift for tow weeks. Too early to comment.
My stair lift work as it should with no problems. The Arrow people are professional and friendly.
Its doing everything that I was told it could do
The stair lift has meant that we could remain living in our two-story townhouse. Both floors are equally accessible with it; we didn't have to move!! The lift has worked very well. Have had no problems with it ever. We do appreciate a yearly maintenance - nice feature.
We like it for taking items to the basement and back up. We like it for the ride it gives.
What we don't like about it is we have had it stop working at least 3 times in the short time we have had it (2 years). Had to have a service person out to fix it. Seemed like a minor thing to fix it. Also the cost of the service contract is outrageous.
Great product. Great technicians who installed it. We love it. !!!’
The installation of the Stannah stair lift was well done. We love the quality of the Stannah lift.
We have had two Stairvators for over two years and are pleased with their ease of operation and reliability. They have allowed us to continue enjoying our split level home when mobility issues have occurred. Arrow Lift personnel have been very helpful when they provided yearly maintenance.
Service personal were great