Customer Testimonials
On time, efficient, pleasant people.
Pleasant and efficient employees
Very good service reps.
The installation has not been without problems. The service staff have been excellent. I think the installation is now performing as intended.
prompt response to problems
The good service
I talked to four different chair lift companies, and ArrowLift was by far the best, both in product and service.
I was heartsick that I would have to put something utilitarian into my beautiful Victorian house, with its complicated twisting staircase.
This chairlift is so beautiful that it ads to the staircase, with the rails looking like a piece of sclpture chosen to enhance the appearance of the stairwell.
I was very impressed that they were able to measure and manufacture the whole thing so well that it took just a few hours for the instllers to put it in.
I would recommend ArrowLift highly ro anyone needing a chairlift.
The ability to go to another level in my home. Also the young man that installed my lift was very personable, very fast at installing my unit and explained it so well. I'm very happy I had you install my unit.
I appreciated their call to schedule my annual service. The person servicing the lift was very respectful and polite.
The sales rep was very efficient, complete, and down to earth with his presentation.
Everyone was personable and professional. It was a pleasure to do business with them.
product works as needed so far. installation personnel friendly knowledgeable. professional looking install
An excellent product that rarely needs service. A recently had a warranty, yearly cleaning. The gentleman was very thorough and made sure it was in perfect, working order. Highly recommend this stair lift and the company.
My husband didn’t think we needed one but he fractured his hip n it’s a lifesaver
Our stairlift has worked without issues since we got it approximately 7 years ago. The technicians that come to provide maintenance are always nice and efficient.
they do their job
We have enjoyed our elevator for three years now. Have had minor issues with the door not closing. Arrow Lift has addressed it on a timely manner. Annual services were promptly scheduled to take make sure everything is in good condition. We are very happy with both the product and the service. Thank you!
Todd was great to work with. He did a great job getting my parents to understand the product. Hunter also did a great job on the installation. My parents are very pleased with their new stair lift!
Your service technician did a great job checking over my stair lift.
Great stair lifts (we have 2). Enjoyed working with Todd. He is pleasant, thorough and very professional. Our installers, Tucker and Hunter, did an outstanding job and also were pleasant and very efficient. Our experience with Arrowlift has been excellent and we would recommend the company to anyone looking for a stair lift.
Quality product and service is great.
Safety features, quiet, easy to use, helped me so very much
On time for service
Called to remind us that our elevator needed service
Service man polite & efficrnt
Great staff, efficient sales process and fair prices.
Timely service response when elevator has error codes or functional issues.
My technician was incredibly knowledgeable and helpful. He assisted with items that were outside the normal bounds of a service call. Our phone people did not label cords correctly and he worked to get our elevator back up and running after confusion with other vendors. Just super thankful for a patient and helpful person assisting. I was a bit at my 'end' with trying to get everything working properly and he spent extra time making sure we were good to go.
The chair is very dependable! In the 4 years that I’ve had it , I only have had to have one service call.
Curious and prompt. Service is excellent?
We've always had good service, love our elevator and it works great. I've passed your name along to several people over the years and will continue to do so.