Customer Testimonials
The salesman (owner?) was so passionate and knowledgeable.
He didn't try to upsell me even though I was looking for an entry level rode bike.
I've been to shops all across the country and Pocono Bike Company is unique for having a smart and friendly staff that is approachable by any type of customer. They have the knowledge to take care of a pro and the approach-ability to help someone new to the sport get on their first "real" bike. Great shop.
Expert advice on bike selection and accesories, awesome maintenance staff, quick turnaround on service, and organized bike rides.
Nice guys trying to bring biking to the community.
Quick service
I've had my recumbent trike in several times and Danny and the guys are so good about helping me get it through your front door. Turnaround time is great and that gives you all more room as my trike is bulky. I have recommended your ship too all bikers I meet.
Dave Last name removed
Owners are very encouraging and enthusiastic about helping new riders, whether it be with purchasing gear or organizing group rides that are inclusive for riders of all levels : )
Knowledgeable and welcoming staff. Best shop around!
Pretty much everything !! Trek & Santa Cruz are top brands & accessories are carefully stocked because PBCo is owned by true cyclists. They KNOW what we need !!! And want too.
Friendly knowledgeable staff. High quality accessories, Great service
Dear Pocono Bike co.
Thank you for all your support and help. The best thing about this shop is the customer service and great sense of community they offer. They’ve gone out of there way to assist and provide great tips. They provide quality service and get you in and out the door expedient if you need or you can share a biking experience and they’ll provide great feedback and suggestions as well.
The staff are beyond knowledgeable and kind and won’t mind educating you so that you can be self reliant while your on the road or trail. The owner and staff are friendly and approachable and you can tell Pocono bike is a special place as soon as you walk into the door and are greeted.
They are a bike shop for the new comer, for the seasoned rider, and for family. They offer opportunities to get out and ride with other riders in the area at all levels, road and mountain bike. And they always practice and preach safety.
If you’re looking for anything bike related, apparel, tuneups, gear, tools, indoor trainers, you name it they can keep you riding all season and if they don’t have it in store I’ve even ordered and had it delivered directly to the store with no problems.
Love the place!
Personable, knowledgeable, and nearby.
My bike needed a tune up and they were able to get it done the same day. Fantastic service
I always feel welcomed there . There services are excellent ,honest and fair.
Seasonal products, group rides, all ranges of riders
Great shop!
Danny, the mechanics, and Cadence are the best! If they don't have it, they'll get it, and they
can fix just about anything on wheels!
Friendly and timely service.
Great products and service
Quick and reliable service! Good selection of equipment!
Great Customer Service!
Great informed service great mechanics great shop
Great shop and very helpful employees
What's not to like about people that love bicycles and will perform the services you need?
Product price varies but within competitive pricing compare to other high end bike brand. Staff and proprietor are friendly and knowledgeable.
Competence and professionalism
Everything well-informed kind friendly answered all my questions
Knowledgeable staff/ ownership with keen insights on all the latest cycling technologies. Stocked with all the goods a trail or road & in between enthusiast could need. Loaded with local riders that compete on having fun. Two words- TRIKE NIGHT. Visit & you’ll be glad you did.
Excellent service with bike/trike repairs.
Friendly and knowledgeable for repairs - can't wait to purchase a bike!