Customer Testimonials
Great service and products
Brought my TREK in for a tune-up-FULL OF MUD AND DIRT and not only is the tune-up perfect but the bike looked shiny and new. Thank you for cleaning it up. Great service.
Awesome turnaround time on repairs
Great service at a reasonable price.
Friendly shop and they stand by their repair work.
Danny is great! He k owns his stiff, and can give lots of advice on local riding opportunities.
The work they do is just what one needs. No padding. And he’s conservative when it comes to giving an estimate of when the work will be complete. I brought my bike in on a Saturday, he estimated it would be ready the next Saturday, and it was ready the next day! Much better to be pleasantly surprised than to be disappointed.
And the store is great. Great inventory, clean, a pleasure to visit.
straightforward recommendations based on knowledge
Best bikes and products
Very good service.Friendly staff .
Great honest service ,I would and do always recommend Pocono Bike .
Product delivered sooner than expected, thanks again:)
quality and ease of performance
Friendly and helpful staff.
Great customer service and knowledgeable staff
I like that the owner is there. It projects a vested interest in customer obsession.
Services is prompt and fast. Quality work and dependable. Also, like all their accessories in the shop too.
The sale was effortless and without pressure. I didn’t feel like I was dealing with a sales person.
Everyone is always polite and helpful when I come in the shop. I love my bike :)!
Loved the Quality of both bikes I bought with Pocono Bike. My daughter and I will have these for quite a long time. Super flexible working with payments. Everything was simple and smooth working with you.,
Everything, all your products are top quality and the service there is the utmost anymore can ask for.
Danny did a great job with my request. It's the go to place for biking needs in the Northeast!
Excellent service
nice people
I really appreciated Danny's good, honest advice about repair options and sales, as well as the great service and speedy turnaround. I also appreciated that he empathized with my circumstances — that I'm just a part-time cycling enthusiast and was also giving my older sister, a retiree, a very basic road bike for recreational cruising on flat roads in South Jersey— and didn't try to up-sell me on a more expensive, state-of-the-art hill-climbing machine.
I will definitely be back for all my repair needs and when I'm looking to treat myself to a nicer, newer road bike (hopefully soon).
Cheers,
Name removed
Knowledge
i really enjoyed the service the most. the rep was very knowledgeable an super nice an patient with me.
Friendly prompt service
Top notch customer service
Fast service, and they took care of my sons bike
The service......
I like the information and the service..I love doing bussines there