Customer Testimonials
Eager to help you to make informed choices regarding your bike and your live of biking
Speed of check out was fantastic. Super knowledgeable.
Great service and was fast!
You always have the stuff I need when I need it. And you don’t try to sell me stuff I don’t need. Plus everyone that works there is so gosh darn handsome.
Excellent service!!!
Everything.
I was told my bike would take a week or so to repair but it was fixed in two days
I really appreciate the service
Everything
... where everybody knows your name... always friendly and helpful!
Quick, honest and got a 26 yr old bike running like the day I got it!
Staff was very pleasant and helpful. They took their time to assist me and make suggestions to products that were suited to my needs not just a sale.
Knowledgeable, friendly and professional.!! Great local business will spread the word!!
Great service, helpful advice, and friendly staff.
Very helpful. Good customer Service.
I left feeling confident in my purchase and it’s future upkeep and repair.
Great service and friendly shop atmosphere. Always helpful and never pushy to sell you something you don’t need.
My bike was serviced faster than anticipated. I was given a great rate which was competitive with any other bike shop. My bike is performing phenomenally! Additionally, the staff was able to answer all of my questions about my next build. I would highly recommend this shop to any level of rider, beginner to pro!
Overall quality of community support and involvement.
Affective, considerate and friendly advice always.
Always accommodating and knowledgeable staff!
Excellent customer service. Great experience, highly recommend.
Fast friendly service and very knowledgeable team. Highly recommend Pocono Bike Co. for any level cyclist.
Fair and honest very nice people to deal with
The service was quick and safe considering we’re in a pandemic. I appreciate the safety precautions while being able to get my bike serviced.
Friendly, informed, straight-forward.service. High quality products.
Pocono Bike Co. had the parts I needed and knew enough to ask the questions that ensured I had exactly the right parts for my bicycle. This is just the sort of service you get from a local bike shop with actual riders running the store.
Pocono Bike Company employees some really great professionals who not only know their business well they also enjoy sharing their knowledge and enthusiasm of bicycles and riding
Knowledgeable staff that pointed me in the right direction after I told them my price point and what I would be using the bike for. Love my Trek! Great selection of bike gear as well!
Excellent service and top notch repair technicians who are willing to help all types of riders. A vital part of the Pocono community.
Impeccable customer service!

I received good professional service in a timely manner. I brought a bike and had one serviced. There and was very happy with the service.