Customer Testimonials
Friendly customer service. Knowledgable staff. Competitive prices.
Prompt and friendly.
fast professional service. They make sure you are satisfied and will go above and beyond to assure everything is correct and as a customer you are satisfied. Great friendly people as well.
Personal service and care for customer- you go above and beyond!
Owners Danny and George don’t just sell bikes, they find what suits you best. You can tell they know what they’re talking about by how well they know the brands they sell. Join them for a ride and you’ll see they ride these bikes themselves! But beyond the bikes, Pocono Bike Co. has a cycling culture that is warm and welcoming... and that’s something you can’t put a price tag on.
Repairs done in a timely and professional manner. Friendly, knowledgeable people
Moved from out of the area and like to have a home shop. Dave and his crew feel like the perfect personable shop.
Good friendly people and fast service.
Great shop with Personal attention to its customers s would recommend to anyone to all my friends in the Stroudsburg area
The owner always takes the time to answer questions and make sure I get gear I need and want.
Quality bikes and customer service. No purchase is too big or small for them to answer questions.
Great bike and even better service.
Everything
One on one attention. Personable staff
Great Store, Great Owners!!
Our bike needed normal service, adjustments to cabling and new brake pads. Pocono Bike took us without an appointment and made it serviceable before the date that proposed. Thanks.
Professional. Reliable. Helpful and right to the point.
The bike was a gift, and was easy to order - even taking all of the conditions of COVID into consideration. My questions were consistently answered without the feeling that I was being bothersome to those I spoke with. Once getting the bike, my daughter has commented on the smoothness of the ride. The ease in which the bike shifts gears and just the overall comfort of the ride.
Best shop around. Everyone is friendly and very knowledgeable.
Good knowledgeable staff.
Customer service is second to none. Great small town shop with big time service.
Great customer communication-both George and Billy are A+ Salesmen...not just to sell but treatment of customers and/or potential customers.
Great service and everyone is very knowledgeable, will definitely go back for my other vehicle.
Very helpful and great service. Weekly rides are fun, safe and informative.
I had a bike put together that I bought elsewhere and they were very friendly and seemed incredibly knowledgeable. Also, the work was done much quicker than expected.
the only place to get Pocono bike gear! the best there is!!!
Friendly and knowledgeable.
Friendly
Knowing
Service
The incredibly quick turnover with my bike for complete replacement of all cables, new chain, and a basic tune-up. Well done!!
excellent service and merchandise