- Phone: 604-263-7587
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Customer Testimonials
Friendly staff, expert advice, great service!
Convenient, quick service
I came in to inquire about a holder for my cel phone. The employee who helped me was terrific! He was a great problem-solving as my bike's handlebars and stem were not typical dimensions which necessitated a very creative solution. He was patient, managed to welcome and accommodate other customers who came in to the store at the same time, without me feeling like I was having to wait. Most importantly, he was friendly and advised me well on which product to buy. I'd definitely recommend this shop!
Friendly staff. They are not pushing sale,but trying to help.
Very good customer service and staff
Staff are knowledgeable, friendly and very helpful.
Variety of products.
Outstanding service from floor staff truly above and beyond!
I was very pleased with the service on my flat tire today, thank you Kerrisdale West Point Cycle
Bob is very friendly and knowledgeable and every time I go the mechanical service is great.
Great bike support service. My tune-up was great.
Carring service.
Great Service. Replaced a defective bike. No problem.
Bob is a great rep for store!
Great service, reasonable prices
Courtuous service staff. Thanks
Fast, reliable, courteous and affordable. Nolan is great!
Good service and provide good advice
Good selection
Helpful enthusiastic
Good customer Service.Polite and friendly
Great service and very knowledgeable staff!
Knowledgeable service!
I purchased a Trek +3 Verve e-bike July 2023. West Point provides a free service at one year. The service went well and I got my bike back in 2 days. Very efficient service and friendly knowledgeable positive staff.
The free servicing at 1 year is a real treat.I I highly recommend West Point Cycle.
Knowledgeable staff who provide clear concise answer, explain the options available without trying to up sell you.
Very informative staff.
Fix done quickly and professionally. Thanks!
The customer service is always great any time I've shopped there.
The people are very knowledgeable about their products.
It's nice to have a bike store in the neighbourhood.
I was actually thinking after I shopped there yesterday, how nice it was to have friendly and good customer service :)
Customer service was amazing, Jasper was so great to deal with Highly recommend West Point Cycles in Kerrisdale.
The sales rep was very friendly on the phone and also in person- personable, patient.
I was looking for a random SRAM battery. Jasper answered the phone and quickly found and held the item for me. I’m grateful for the convenient location and friendly service
Really great service with a smile. Turnaround faster than expected.
Good advice
Good service