Customer Testimonials

Great neighbourhood location and vibe, staff always very helpful and knowledgeable

great service always. If not in stock at one store it usually is in another.
Thank you

Great Service. Friendly, knowledgeable staff. What else can you ask for?

Fast, competent and friendly.

Very knowledgeable, helpful and friendly staff.

Friendly staff, expert service, fairly quick repairs

Bob quickly figured out the issue. Explained clearly what needed to be done. Did everything quickly and efficiently. I have been a customer of yours for over a decade and have bought 3 bikes from you and it is your people that keep me coming back. Thanks!

Friendly and professional

Fast, friendly, and reliable!

Good and helpful service

I like that you are local. You have good staff ready to help you & fix your problem.

Very knowledgable staff generous with their time.

I'm a regular customer at Kerrisdale and West 10th, and the staff at both locations is always helpful.

Informative and work completion before the stated time/date

Extremely pleased with the prompt and effective service I received the other day. My bike was nonoperable and the service staff made a point of squeezing me in to get me back on the road quickly..much appreciated! I’ll be back :)

Good advice
Good service

Friendly staff, expert advice, great service!

Convenient, quick service

I came in to inquire about a holder for my cel phone. The employee who helped me was terrific! He was a great problem-solving as my bike's handlebars and stem were not typical dimensions which necessitated a very creative solution. He was patient, managed to welcome and accommodate other customers who came in to the store at the same time, without me feeling like I was having to wait. Most importantly, he was friendly and advised me well on which product to buy. I'd definitely recommend this shop!

Friendly staff. They are not pushing sale,but trying to help.

Very good customer service and staff

Staff are knowledgeable, friendly and very helpful.
Variety of products.

Outstanding service from floor staff truly above and beyond!

I was very pleased with the service on my flat tire today, thank you Kerrisdale West Point Cycle

Bob is very friendly and knowledgeable and every time I go the mechanical service is great.

Great bike support service. My tune-up was great.

Carring service.

Great Service. Replaced a defective bike. No problem.
Bob is a great rep for store!

Great service, reasonable prices

Courtuous service staff. Thanks