Customer Testimonials

They had Claris shifters in stock!

Nolan was cheerful and happy to search for my item. Knowledgeable and helpful in finding what I wanted. Thank you!

Very sympathetic and patient attention from staff.

Very friendly service

I purchased my bike there several years ago and just recently had it serviced. It is excellent. Like a new bike and everything fits perfectly.

Friendly and knowledgeable service.

Extremely professional and still able to simplify explaining things to customer who may not understand technical jargon. I’ve been getting my bikes here since I was a child (over 50 years) and this is the first place I will recommend to friends when they are looking for a bike or for repair.

Good selection and friendly service.

Good people, good bikes, good service. Locally owned and operation for many many years.

Great customer services

Went there to get a new bike tire for an older mountain bike. Bob did a great job and now I feel safe on country roads with this high quality tire and workmanship. West Point Cycles are always friendly and helpful and get the work done in good time. They give honest recommendations on what your bike needs whether it's a high end bike or an everyday older bike. I would recommend their services to anyone needing reliable, knowledgable bike service.

Thanks WPC!
Nancy Pap

Friendly staff.....knowledgeable.

You have a successful business because you cater to cyclists who need your services. Just from the brief encounter yesterday I was advised to buy a new rear tyre for my bike because the existing tire was worn out. And I agreed to replace it. Went for a ride today and had a great time.

You have bicycles for all ages and levels.

I have no problem in recommending your business to anybody that owns a bike or is looking for a new bike.

Very helpful:)

Always friendly and excellent service - the best.

Good service and professional advice

Repairs are reasonably priced.

Expertise of the staff.
Provision of high quality service and products.
Responsive service.

It is your staff that makes your business and everything else comes in secondary.
Bob is wonderful, kind and knowledgeable. We have always had excellent service
from him.
James always does the repairs on my Trek and he keeps me on the road year round.
Thank you for the excellent service at the Kerrisdale store.

Quick, fair, personable service, and worth supporting a local business in our community.

The guy who sold me a kickstand was nice and helpful. Answered the questions I had regarding sizing. Easy transaction. Would buy here again.

Excellent responsive personnel, helping with advice and assistance.

Very friendly and accommodating staff. Very professional.

Good service from sales person.

Wonderful bike shop - great service and do not oversell. Bike gets a yearly servicing and seems to run better than when I bought it - amazing after 14,000 kM and 4 years of riding.

Fast,professional,polite,perfect.

Good quality bike and accessories that I will actually use. Super friendly and helpful in the store.

Awesome service from Nolan, James & Derek at the Kerrisdale store! Had 2 of my bikes in for a winter tune-up.

Friendly, knowledgeable and honest service with quality bike merchandise. Would definitely recommend.
Peter Kletas

Everything